Vivek Adhikari

Led cross-functional operations spanning software development, quality assurance, ERP consulting, and business support functions. Designed and implemented scalable workflows and automation initiatives to increase operational efficiency, data accuracy, and timely delivery.

Provided overarching executive leadership on operations strategy, guiding cross-functional teams on KPI goal-setting, process optimization, and operational risk management. Maintained active partnerships with government authorities to meet statutory requirements.

Directed end-to-end people operations, performance management, and organizational strategy for a 300-employee technology hub. Ensured full adherence to Nepalese labor laws and managed external reporting to minimize operational risk and guarantee local compliance.

Led a cross-border operations team of 40+ personnel spanning Nepal and Kenya, acting as the primary reporting line to the US-based VP of Operations. Drove rigorous compliance and data security frameworks, facilitating successful SOC2, ISO 9001, and ISO 27001 certifications across international sites.

Oversaw strategic operations, procurement, and facilities management for a core workforce of 300+ FTEs and an extended managed data-operations workforce of 3,800+ part-time employees. Achieved a 15% reduction in operating costs through lean methodologies and vendor renegotiations.

Managed project records, inventory, budgeting, and day-to-day operations while recruiting and mentoring high-performing sales teams.

Pursuing a Master of Business Administration (MBA) with thesis pending.

Earned a Bachelor's Degree in Marketing.