
Vivek Adhikari
@vivekadhikari1
I've led large-scale SaaS and technology operations, P&L, compliance, and global delivery teams.
What I'm looking for
I've led large-scale operations across Raindrop, CloudFactory, EB Pearls, and SS Trade, connecting execution in Nepal with international clients and executive teams. My work spans software development, QA, ERP consulting, business support, workforce planning, and enterprise workflow automation.
At CloudFactory, I managed multi-million-dollar P&L responsibilities and global service delivery across Nepal and Kenya, supporting SOC2, ISO 9001, and ISO 27001 certifications. I've led organizations of 300+ employees, reduced operating costs by 15%, cut manual administrative work by 20%, and built KPI, quality, compliance, and reporting frameworks that improve execution.
Experience
Work history, roles, and key accomplishments
General Manager
Raindrop
Jun 2025 - Feb 2026 (8 months)
Led cross-functional operations spanning software development, quality assurance, ERP consulting, and business support functions. Designed and implemented scalable workflows and automation initiatives to increase operational efficiency, data accuracy, and timely delivery.
Consultant COO
SS Trade Inc. Pvt. Ltd.
Dec 2023 - May 2025 (1 year 5 months)
Provided overarching executive leadership on operations strategy, guiding cross-functional teams on KPI goal-setting, process optimization, and operational risk management. Maintained active partnerships with government authorities to meet statutory requirements.
Head of People & Operations
EB Pearls
Dec 2022 - Sep 2023 (9 months)
Directed end-to-end people operations, performance management, and organizational strategy for a 300-employee technology hub. Ensured full adherence to Nepalese labor laws and managed external reporting to minimize operational risk and guarantee local compliance.
Led a cross-border operations team of 40+ personnel spanning Nepal and Kenya, acting as the primary reporting line to the US-based VP of Operations. Drove rigorous compliance and data security frameworks, facilitating successful SOC2, ISO 9001, and ISO 27001 certifications across international sites.
Oversaw strategic operations, procurement, and facilities management for a core workforce of 300+ FTEs and an extended managed data-operations workforce of 3,800+ part-time employees. Achieved a 15% reduction in operating costs through lean methodologies and vendor renegotiations.
General Manager
Istikbal Furniture Nepal
Jan 2013 - Sep 2014 (1 year 8 months)
Managed project records, inventory, budgeting, and day-to-day operations while recruiting and mentoring high-performing sales teams.
Education
Degrees, certifications, and relevant coursework
Webster University Thailand
Master of Business Administration (MBA), Business Administration
Pursuing a Master of Business Administration (MBA) with thesis pending.
California Coast University
Bachelor's Degree, Marketing
Earned a Bachelor's Degree in Marketing.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Social media
Skills
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