vishnu chandani
@vishnuchandani
Operations and accounts professional with 2+ years’ experience in data entry and CRM accuracy.
What I'm looking for
I’m a detail-oriented back-office professional with 2+ years of hands-on experience across data entry, back-office operations, accounts, and CRM management. I’m NASSCOM / Skill India certified and an immediate joiner, fully available for a full-time role.
In my self-managed retail business, I independently ran daily operations and accounts—handling procurement, vendor coordination, and inventory tracking for 50+ product SKUs and 100+ items. I maintained daily cash records, purchase/sales registers, and expense logs with 100% accurate financial record-keeping over 2 years, managing monthly cash flow of approximately ₹80,000–1,00,000.
Previously as a Customer Support Executive for the Flipkart process at Startek, I handled 80–100 customer queries daily and updated order details accurately in a CRM system while entering and maintaining 500+ customer records with zero error tolerance. I also build MIS dashboards—using Excel and Power BI—to turn sales and operations data into clear KPI views and actionable reporting.
Experience
Work history, roles, and key accomplishments
Operations & Accounts Executive
Self-Managed Retail Business
Jan 2024 - Jun 2026 (2 years 5 months)
Independently managed daily back-office operations and accounts, including procurement, vendor coordination, and inventory tracking for a retail business with 50+ SKUs and 100+ items. Maintained cash records and purchase/sales registers with accurate financial record-keeping and managed monthly cash flow of approximately ₹80,000–₹1,00,000.
Handled 80–100 customer queries daily for the Flipkart process by updating order details and resolving escalations. Entered and maintained 500+ customer records and order details in a CRM system with high accuracy.
E-Commerce Operations Executive
Online Retail (Meesho Platform)
Jan 2022 - Jan 2023 (1 year)
Managed data entry, order fulfilment, and inventory for 200+ Meesho product listings while coordinating with vendors for back-office processing. Handled daily accounts and cash flow with accurate sales/expense records and monthly revenue tracking and reconciliation.
Education
Degrees, certifications, and relevant coursework
NIELIT
O Level Certification, Computer Fundamentals, MS Office, Internet Applications
Completed an O Level certification covering Computer Fundamentals, MS Office, and Internet Applications.
Shri Jai Narain PG College
Bachelor of Commerce (B.Com), Commerce
Earned a Bachelor of Commerce (B.Com) from Shri Jai Narain PG College, Lucknow in 2019.
Availability
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