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vishal shetty

@vishalshetty1

Former Senior Learning Administrator at GP Strategies; managed LMS operations and compliance training support for 5,000+ global users.

India

Message

At GP Strategies, I managed end-to-end LMS operations for 5,000+ global users across multiple regions, supporting training programs on SumTotal and SuccessFactors.

I managed ILT, VILT, and WBT training programs, and developed compliance dashboards and reports to support data-driven decisions. I also coordinated global training schedules and logistics.

At Wipro, I supported enterprise learning and access management requests, maintained operational reports, and managed user access and role provisioning using Siebel and Oracle systems.

Earlier, I managed online tour package content at Ezeego One Travel & Tours Ltd, supported candidate verification at Sterling Talent Solution, and processed US healthcare claims at Accenture.

Experience

Work history, roles, and key accomplishments

Senior Learning Administrator 2

GP Strategies

Jun 2022 - Sep 2026 (4 years 3 months)

Managed end-to-end LMS operations for 5000+ global users, supporting training compliance and timely completion of learning programs. Administered enterprise LMS platforms (SumTotal, SuccessFactors) and managed ILT, VILT, and WBT training programs.

Sumtotal LMS SAP SuccessFactors Learning LMS administration ILT VILT WBT Management Compliance Reporting Dashboarding Stakeholder Management ServiceNow Excel

Analyst

Wipro

Oct 2018 - May 2022 (3 years 7 months)

Supported enterprise learning and access management requests through Email, eService, phone, and web chat, ensuring timely resolution. Managed user access and role provisioning using Siebel and Oracle systems.

Siebel Oracle User Access Management User Provisioning Operational Reporting SLA Compliance Customer Support

Retainer

Ezeego One Travel & Tours Ltd

May 2017 - Sep 2018 (1 year 4 months)

Managed online tour package content for B2B and B2C platforms, including itineraries, package inclusions/exclusions, and pricing details. Coordinated with domestic and international teams to support timely updates and smooth operations.

Content Management Itinerary Design Price Updates B2B B2C Platforms Coordination

Specialist

Sterling Talent Solution

Aug 2016 - Feb 2017 (6 months)

Worked for a US client on candidate verification for job applicants, handling order creation and verifying employment, education, and references. Investigated candidate information and processed orders.

Background Verification Order Management Candidate Screening Communication Skills

Transaction Processing Associate

Accenture

May 2015 - Aug 2016 (1 year 3 months)

Supported US healthcare claims processing for BCBS client, ensuring adherence to process guidelines and regulatory compliance. Reviewed, validated, and processed claims with focus on accuracy and quality.

Healthcare Claims Processing Quality Control Regulatory Compliance Data Validation