VCvishal chaubey
@vishalchaubey
Results-driven Accounts Receivable Specialist with 10 years of experience.
IndiaWhat I'm looking for
I am a results-driven Accounts Receivable and Support Specialist with a decade of experience in healthcare, customer service, and technical support. My expertise lies in oncology prior authorizations, medical billing, claims processing, and resolving payer denials. I pride myself on being a strong communicator, focusing on accuracy, compliance, and efficiency in all my professional endeavors.
Currently, I serve as a Subject Matter Executive in the INTEGRA CONNECT_AR department at Omega Healthcare Management Services, where I handle AR processes for healthcare claims. My role involves following up on claims, resolving denials, and ensuring timely reimbursements while maintaining HIPAA compliance. I collaborate closely with treatment centers and oncologists to secure necessary approvals, demonstrating my commitment to providing high-quality service and support.
Throughout my career, I have consistently improved workflows and reduced AR days, showcasing my ability to implement effective solutions. My previous roles have equipped me with a robust skill set in medical billing, technical support, and customer service, making me a versatile asset in any organization.
Experience
Work history, roles, and key accomplishments
Medical Biller, Subject Matter Executive – AR
Omega Healthcare Management Services Pvt. Ltd.
Sep 2019 - Present (5 years 9 months)
Currently serving as Subject Matter Executive in the INTEGRA CONNECT_AR department. Handle AR (Accounts Receivable) processes for healthcare claims. Follow up on claims through phone/web/IVR to verify statuses and initiate corrective actions. Resolve denied claims, submit appeals, and ensure timely reimbursements.
Medical Biller, Sr Account Receivable
GeBBS Healthcare
Nov 2018 - Sep 2019 (10 months)
Processed appeals and addressed denied or unpaid claims. Tracked account aging and coordinated collections. Submitted appeals via provider portals and coordinated with payers. Ensured all data entry met HIPAA standards.
Medical Biller, Account Receivable Associate
Inventurus Knowledge Solutions
Aug 2018 - Nov 2018 (3 months)
Resolved AR and denial issues efficiently. Reviewed workflows and implemented improvements to reduce AR days.
Technical Support Specialist - AT&T (B2B)
Sutherland Global Services
Jun 2016 - Mar 2018 (1 year 9 months)
Provided tier-2 B2B technical support for AT&T business internet and VoIP services. Troubleshot network issues, firewall configurations, and modem/router setups for business clients. Assisted with provisioning and maintaining hosted VoIP solutions for small and medium enterprises.
Customer Service Advocate
SERCO Global Services
Apr 2015 - May 2016 (1 year 1 month)
Assisted a high volume of customers with inquiries, complaints, and service requests. Maintained high customer satisfaction by resolving issues effectively and efficiently. Provided product information and supported the order process.
Education
Degrees, certifications, and relevant coursework
Hindi Jr College
High School Diploma, General Studies
Completed studies at Hindi Jr College in 2012. This foundational education provided essential skills and knowledge.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
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