RAKESH MANDALA

I am an accounts receivable (AR) professional with five years of experience in healthcare revenue cycle operations, primarily with United Health Group (Optum) and Infinx Services Pvt Ltd.

I specialize in identifying and resolving billing errors, performing pre-call analysis, reprocessing claims, managing appeals, and working within practice management and payer portals to check claim status and address rejections.

I have a track record of meeting deadlines without compromising quality, analyzing processes to identify trends, and recommending improvements; I have been recognized for 100% quality and production.

I am adaptable, a quick learner, a strong team player, and proficient in Microsoft Excel and Word, billing knowledge, and denials management — eager to contribute to a revenue-cycle team focused on efficiency and payer performance.