Dibakar Das
@dibakardas1
Detail-oriented Accounts Receivable Caller with healthcare expertise.
What I'm looking for
I am a detail-oriented and results-driven Accounts Receivable (AR) Caller with over 6 years of experience in US healthcare revenue cycle management. My expertise lies in insurance follow-up, denial resolution, and AR recovery for outpatient and primary care settings. Throughout my career, I have consistently demonstrated my ability to manage A/R follow-ups effectively, reducing unresolved claims backlog by 25% and improving denial resolution rates by 22%.
In my most recent role as a Senior Medical Billing Specialist at Remote Infosystem Pvt. Ltd, I successfully posted over 1000 patient payments and insurance adjustments monthly, utilizing advanced billing software. My commitment to accuracy and efficiency has led to improved billing accuracy and financial tracking through regular payment reconciliations. Additionally, I take pride in mentoring junior team members, enhancing their skills in rejection handling and denial management, which has significantly improved our team's overall performance.
My previous experiences at Keizer Healthcare and Pacific BPO Pvt. Ltd have further honed my skills in processing insurance payments with high accuracy and resolving payer disputes. I am passionate about optimizing revenue flow and implementing process improvements to ensure timely collections. I am eager to bring my expertise in medical billing and revenue cycle management to a dynamic team where I can contribute to achieving organizational goals.
Experience
Work history, roles, and key accomplishments
Senior Medical Billing Specialist
Remote Infosystem Pvt. Ltd
May 2022 - Nov 2024 (2 years 6 months)
Managed A/R follow-up, reducing unresolved claims backlog by 25%. Trained 5+ junior team members on rejection handling, denial management, and effective claim resubmission processes to improve team efficiency and reduce claim rejections.
Senior AR Caller / Billing Executive
Keizer Healthcare
Jan 2020 - Apr 2022 (2 years 3 months)
Processed insurance payments and adjustments with 98% accuracy across multi-specialty billing operations. Reduced denial rates by 20% through error analysis and proactive communication with coding teams.
AR Caller / Payment Posting Specialist
Pacific BPO Pvt. Ltd
Aug 2017 - Dec 2019 (2 years 4 months)
Accurately posted over 300 insurance and patient payments weekly into billing platforms. Improved payment discrepancy resolution turnaround by 25%, enhancing cash flow.
Education
Degrees, certifications, and relevant coursework
West Bengal University
Bachelor in Media Science, Mass Communication
2013 - 2013
Studied Mass Communication at NSHM, affiliated with West Bengal University. Gained foundational knowledge in media science and communication principles.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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