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Vishal Bhardwaj

@vishalbhardwaj6

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Program Advisor at Emeritus supporting students through applications, onboarding, and enrolment.

India

Message

At Emeritus, I support students with application, documentation, eligibility, fee, and enrolment questions through phone, email, and virtual channels.

I use CRM tools to maintain student records, interaction histories, follow-ups, and documentation throughout the application and onboarding journey.

At Blackboard E-Learning Pvt.Ltd. (College Vidya) and Univo Education(Amity University Online), I supported students with programme queries, counselling, follow-ups, and enrolment requirements.

Earlier, at BYJU’S, I advised students and parents on programmes and enrolment steps, recorded their interactions in CRM systems, and followed up on their questions.

Experience

Work history, roles, and key accomplishments

Current

Program Advisor

Current

Emeritus

Apr 2026 - Present (6 months)

Provided one-to-one support to students through phone, email, and virtual channels, addressing queries related to applications, documentation, eligibility, fees, and enrolment. Managed timely follow-ups and coordinated with admissions, learner success, academic, and operations teams.

Student Support CRM Salesforce Lead Squared Communication Skills Follow up Management Cross functional Coordination

Senior Admission Counselor

Blackboard E-Learning Pvt. Ltd. (College Vidya)

Jan 2025 - Apr 2026 (1 year 3 months)

Supported students with programme-related queries, counselling, follow-ups, and enrolment-related requirements. Used CRM tools to maintain accurate student records, communication history, and follow-up activities.

Student Counselling CRM Documentation Follow up Management Coordination

Senior Admission Counselor

Univo Education (Amity University Online)

May 2023 - Jan 2025 (1 year 8 months)

Provided higher education counselling and student support across enquiries, programme information, and enrolment. Managed structured student follow-ups and maintained accurate CRM documentation throughout the enrolment journey.

Higher Education Counseling CRM Student Support Follow up Management Documentation

Business Development Associate

BYJU'S

May 2021 - Apr 2023 (1 year 11 months)

Advised students and parents on programmes, enrolment requirements, and next steps through phone and other communication channels. Used CRM systems to record interactions and maintained regular follow-ups to support student relationships.

Student Advising CRM Communication Skills Follow up Management Record keeping