VDVipin Dwivedi
@vipindwivedi
Operations and program coordinator ensuring delivery visibility and stakeholder alignment.
IndiaWhat I'm looking for
I am an operations and program coordination professional with hands-on experience supporting MSP-managed enterprise accounts and end-to-end recruitment and onboarding workflows.
I consistently coordinate across delivery, onboarding, timesheet, payroll, and employee relations teams to ensure smooth handoffs, timely execution, and maintained service continuity.
I monitor workflows and dependencies, handle escalations calmly by aligning stakeholders to resolve blockers, and represent accounts in governance and review meetings to ensure transparency.
I maintain operational tracking and client delivery data using Excel (VLOOKUP, Pivot Tables) and enterprise systems such as SAP Fieldglass, Beeline, VNDLY, and iQN to support reporting and follow-ups.
Experience
Work history, roles, and key accomplishments
Operations / Program Coordinator
Alois Solutions
Jan 2023 - Present (3 years)
Primary operational contact for MSP-managed client accounts, coordinating end-to-end recruitment and onboarding workflows and resolving escalations to maintain delivery continuity across multiple accounts.
Operations Support
SGS Consulting
Oct 2021 - Dec 2022 (1 year 2 months)
Supported client partnerships by coordinating sourcing and delivery with MSP partners, performing resume quality checks and maintaining trackers to ensure operational visibility and timely service delivery.
BYBusiness Development Executive
BYJU’s
Sep 2020 - Sep 2021 (1 year)
Executed customer outreach and engagement, maintained CRM records and follow-ups, and developed product knowledge to effectively communicate offerings and support sales activities.
Education
Degrees, certifications, and relevant coursework
St. Aloysius College, Jabalpur
Bachelor of Science, Computer Science
Completed a Bachelor of Science degree with a focus in Computer Science covering core programming and foundational computing subjects.
RVRajiv Gandhi Proudyogiki Vishwavidyalaya
Master of Computer Applications, Computer Applications
Completed a Master of Computer Applications program focused on advanced computing topics and application development.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
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