Violeta Richter

Partner closely with leadership to provide strategic operational support and manage high-priority projects. Drive operational excellence by refining workflows and overseeing financial operations. Foster strong relationships with clients and internal teams while ensuring effective communication and collaboration.

Lead CSR initiatives aligned with company values, developing social impact programs and coordinating volunteering activities. Establish partnerships with local organizations and promote sustainability practices while communicating strategies and impact reports to stakeholders.

Developed project plans ensuring timely completion and high-quality results. Championed continuous improvement initiatives and strengthened stakeholder relationships through effective communication and risk assessments.

Led hospitality and events coordination, optimizing visitor flow and enhancing brand awareness. Managed day-to-day operations for tours and special events while ensuring exceptional guest experiences.

Managed cross-functional teams to ensure project milestones were met. Drove process improvements and coordinated various projects while conducting evaluations for future enhancements.

Provided excellent customer service during wine tours, educating guests on tasting techniques and tailoring experiences to diverse groups. Trained new hires and led tours in multiple languages.

Delivered exceptional guest service in a fast-paced dining environment, anticipating needs and creating engaging interactions. Maintained high operational standards and supported a team-oriented atmosphere.

Championed Disney's service standards by coaching crew members and conducting performance assessments. Collaborated with leadership to enhance guest experiences and foster a culture of excellence.