Vineet Sharma
@vineetsharma3
I lead enterprise transformation, delivery governance, and digital operations across global markets.
IndiaWhat I'm looking for
I've led enterprise transformation and delivery governance at Nokia across APAC and global markets for 25 years, delivering €90M+ in verified cost savings and governing portfolios of 400+ programs.
In my current role as Global Change Manager and ESG Market SPoC, I architect change-management governance for ngCoreERP and ngCPQ, improving cross-programme stakeholder alignment by 25% and advancing ESG customer engagements. Previously, I led Nokia's global data, digital, and analytics transformation, improving data governance adherence by 30% and reducing Lead-to-Cash cycle times by 20% through process mining and automation.
I've built APAC PMO infrastructure, redesigned global operating models, improved delivery performance across multi-country teams, and applied SAP S/4HANA, AI-driven analytics, Lean Six Sigma, and Agile methods to create scalable operational impact.
Experience
Work history, roles, and key accomplishments
Architected the ngCoreERP Change Management Way of Working, improving cross-programme clarity and stakeholder alignment by 25%. Led ngCPQ end-user readiness and coordinated ESG initiatives as market SPoC.
Improved data quality, lineage clarity, and ownership adherence by 30% through governance frameworks. Reduced Lead-to-Cash cycle times by 20% via process-mining and automation, and boosted executive decision-making speed by 25% with predictive analytics dashboards.
Reduced manual effort by 50% across CNS business group through strategic automation and digital workflow deployment. Achieved 10% O2C/S2P efficiency gain and 20% reduction in critical escalation cycle time, and accelerated ngCoreERP value realisation by 15%.
Built APAC Enterprise PMO from the ground up, improving portfolio governance maturity and decision efficiency by 30%. Drove €8M+ earned value and 20–25% performance improvement across multi-vertical transformation initiatives, and reduced high-severity project disruptions by 40%.
Head of Services Quality (APJ) / Customer Quality Manager
Sep 2017 - Aug 2019 (1 year 11 months)
Increased customer satisfaction (CPVi) by 20% through digitalisation and structured quality action programs. Achieved 50% cost improvement by deploying Lean Six Sigma and continuous improvement frameworks, and improved critical P1 incident outcomes by 30%.
Delivered €73M in verified cost savings, exceeding transformation targets by 20%+ across 10+ markets. Improved operational effectiveness by 30% through redesigned delivery operating models and accelerated digital workflows.
Delivered €4M in verified savings through TCO reduction, vendor optimisation, and merger synergy programs. Experience directly applicable to GBS vendor and supplier governance.
Delivered €4M in verified cost savings and led PMO governance for NetInvent and Umbrella Fault Management with IBM, a model of IT-GBS co-delivery.
Designed competitive proposals contributing to €15M in strategic wins, built a centralised reporting engine later scaled globally, and led India's fastest greenfield telecom rollout. Created a 150+ team from scratch delivering 8 turn-key projects.
Education
Degrees, certifications, and relevant coursework
Indian Institute of Foreign Trade
Post Graduate Diploma, International Business
2013 - 2015
Pursued a Post Graduate Diploma in International Business, gaining expertise in global trade and business strategies.
University of Delhi
Bachelor of Arts, Arts
1996 - 1999
Earned a Bachelor of Arts degree, building a strong foundation in liberal arts and critical thinking.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
Skills
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