Vincent Huynh

I’m an organised and dependable university student with experience in customer service, sales, and administrative support. I’ve built a strong track record in workflow coordination, maintaining accurate records, and enhancing customer experience—while staying calm and professional under pressure.

In my Sales Associate role, I welcomed clients, assisted with eyewear selection, and answered inquiries, achieving a 95% customer satisfaction rating. I scheduled and managed appointments with 98% booking accuracy, educated customers on vision care products and insurance benefits, and increased sales of premium lenses and frames by 15%.

I also strengthen operational execution as a Part-Time Server & Cashier, managing up to 50 daily orders and processing payments via POS systems with $2,500+ in daily transactions. By coordinating with kitchen staff, I reduced order errors by 20% and boosted sales by 15% through upselling based on customer preferences. I’ve also created menus, posters, and social media graphics, driving 20% higher engagement and improving customer satisfaction by 25% through menu redesign.

Across roles, I combine service excellence with administrative reliability—handling bookkeeping, filing, and tax-related tasks, and using Excel to track payments, receivables, and revenues for detailed reporting that improved financial oversight by 15%. I’m actively seeking an opportunity to contribute immediately while developing my professional skills.