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Vincent Francis

@vincentfrancis

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Data Analyst specializing in banking operations, delivering actionable insights with Excel, SQL, Power BI, and Python.

Nigeria

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What I'm looking for

I’m seeking a data analyst role where I can apply my financial domain expertise and technical skills to deliver actionable business insights, using tools like Excel, SQL, Power BI, Python, and Tableau.

I’m a results-driven Data Analyst with over 5 years of experience in the financial services sector, blending analytical strength with deep knowledge of banking operations and customer behaviour. I work end-to-end on data collection, cleaning, trend and pattern analysis, and statistical reporting—turning complex information into clear, actionable insights.

In my current role as a Data Analyst / Computer Engineer at Extrigs Limited, I analyse system performance and operational metrics, build data tracking tools in Microsoft Excel, and develop performance dashboards for management. Previously at Fidelity Bank Plc, I prepared account and customer activity reports, identified patterns and discrepancies to support targeted cross-selling, and ensured data integrity and regulatory compliance while responding to data-driven enquiries.

Experience

Work history, roles, and key accomplishments

Current

Data Analyst / Computer Engineer

Current

Extrigs Limited

Jan 2024 - Present (2 years 6 months)

Analysed system performance data and operational metrics to identify bottlenecks and produce management reports. Built Excel-based tracking tools and dashboards to support project progress, resource allocation, and procurement/infrastructure planning.

Data Analysis Performance Metrics Excel Data Tracking Performance Dashboards Reporting Procurement Support Infrastructure Planning

Customer Service & Data Admin

Fidelity Bank Plc

Jan 2022 - Dec 2023 (1 year 11 months)

Prepared daily/weekly/monthly statistical reports on account activity and customer interactions for branch review. Analysed customer account data to identify patterns and discrepancies while ensuring accurate data capture and compliance with bank policy.

Statistical Reporting Data Analysis Customer Data Management Data Integrity Compliance Document Control Record keeping

Bank Teller

Fidelity Bank Plc

Feb 2021 - Jan 2022 (11 months)

Tracked, recorded, and reported transaction data daily with 100% accuracy across deposits, withdrawals, and payments. Monitored customer behaviour to identify cross-sell opportunities and documented feedback and anomalies for branch performance reviews while handling sensitive data confidentially.

Transaction Processing Transaction Monitoring Financial Reporting Data Recording Cross Selling Data Anomalies Confidentiality Regulatory Compliance

Relief Officer

Access Bank Plc

Jul 2020 - Dec 2020 (5 months)

Recorded and tracked transaction and inventory data to support complete and accurate management reporting. Assisted customers with account queries using product knowledge to resolve issues efficiently and accurately.

Inventory Management Management Reporting Customer Account Queries Product Knowledge