At First Bank of Nigeria, I reconciled financial transactions and investigated discrepancies as a Financial Operations Officer. I now handle customer account issues and escalations, track recurring patterns, and work with other departments to resolve them.
For my Superstore Sales Analysis project, I built a normalized SQL schema and analyzed revenue, customer value, regional sales, and profitability. I created a Power BI dashboard and traced a stale reference table that was dropping around 1,200 orders from a visual.
