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Vince Bigsat

@vincebigsat

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I streamline remote operations, client coordination, and CRM-driven lead follow-up.

Philippines

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What I'm looking for

I'm looking for a remote administrative or operations support role where I can improve workflows, coordinate client and team priorities, manage CRM and lead follow-up, and contribute to efficient daily operations.

I've supported construction, property management, and client service teams by keeping schedules, communications, documentation, and lead pipelines moving. At PrimePath Construction Services, I prepared project estimates and proposals that contributed to a 20% increase in closed deals.

At Green Door Management Savannah, I streamlined scheduling and document workflows, reducing processing time by 40%. I also managed client itineraries, confirmed showings within 24 hours, and improved client satisfaction by 15%.

I've also driven social media lead generation for Russell Home Renewal and resolved customer inquiries at Carelon Global Solutions, achieving an 85% first-contact resolution rate. I bring organized, responsive support across email, calendars, vendors, CRM systems, and project coordination.

Experience

Work history, roles, and key accomplishments

Executive Assistant

PrimePath Construction Services

Sep 2023 - Jul 2025 (1 year 10 months)

Prepared and sent accurate project estimates and proposals to clients, contributing to a 20% increase in closed deals. Handled scheduling, correspondence, filing, and project documentation, ensuring seamless daily operations.

Project Estimation Proposal Writing Scheduling Correspondence Documentation CRM

Independent Contractor

Green Door Management Savannah

Dec 2022 - Sep 2023 (9 months)

Streamlined administrative workflows via automated scheduling and document management, reducing processing time by 40%. Managed multiple client itineraries simultaneously, confirming all showings within 24 hours and boosting client satisfaction by 15%.

Workflow Automation Scheduling Document Management Client Management Email Marketing

Customer Service Representative

Carelon Global Solutions

Apr 2022 - Nov 2022 (7 months)

Resolved 85% of inquiries on first contact, reducing follow-up calls and improving customer experience. Delivered 100% accurate benefit details by cross-referencing dental coverage policies for members.

Customer Service Issue Resolution Benefit Verification Policy Research Call Handling

Social Media & Marketing Support

Russell Home Renewal

Managed social media accounts by creating, scheduling, and publishing content to maintain consistent brand presence. Generated leads by implementing strategic social media campaigns and coordinating with vendors and internal teams.

Social Media Management Content Creation Lead Generation Campaign Management Vendor coordination