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PaulCabiles User

@paulcabilesuser

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Detail-oriented Executive Assistant with strong social media management skills.

Philippines

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What I'm looking for

I seek a dynamic role that fosters growth, creativity, and collaboration.

With over three years of experience in a remote BPO environment, I have honed my skills as an Executive Assistant and Social Media Manager. My role at Peak Support involved managing billing and account inquiries while providing exceptional support through various communication channels. I consistently excelled in multitasking, handling an average of 50 daily chats and maintaining strong relationships with clients and vendors. My attention to detail and commitment to client satisfaction have earned me recognition as one of the top associates on my team.

In my recent training with Athena, I specialized in calendar and project management, developing a strategic mindset to anticipate client needs. This training has equipped me with the skills to deliver effective presentations and adapt to diverse client preferences. As a Freelance Executive Assistant and Social Media Manager, I crafted graphics, edited videos, and developed content strategies that align with target audiences. My passion for continuous learning and improvement drives me to tackle new challenges with enthusiasm.

Experience

Work history, roles, and key accomplishments

Executive Assistant | Social Media Manager

Freelance

Oct 2023 - Jan 2024 (3 months)

In my freelance role, I served as an Executive Assistant and Social Media Manager, crafting graphics, editing videos, and scheduling posts. I developed a content strategy and assisted in launching a Crypto Platform by creating a marketing strategy in collaboration with the Head of Marketing.

Social Media Management Content Strategy Video Editing Graphic Design Marketing Strategy

Trainee

Athena

Oct 2023 - Oct 2023 (0 months)

As a Trainee at Athena, I completed intensive training focused on calendar, inbox, project, and travel management. I developed a strategic mindset for anticipating client needs and enhancing satisfaction, while mastering client interaction techniques and presentation skills.

Calendar Management Project Management Presentation Skills Strategic Planning

Associate

Peak Support

Jul 2021 - Oct 2023 (2 years 3 months)

In my role as an Associate at Peak Support, I managed client and vendor inquiries through calls, chats, and emails, handling an average of 50 chats daily. I developed strong relationships within a team, provided process guidance, and was recognized for my multitasking abilities. I also audited invoices to ensure accuracy and compliance.

Multitasking Billing Management Team Collaboration