Vildan Karaaslan
@vildankaraaslan
I’m a Financial Advisor focused on customer satisfaction, loyalty, and relationship management across insurance and real estate.
What I'm looking for
I’m a disciplined, eager-to-learn professional with experience across multiple sectors, combining strong communication and organizational skills. I’ve built my career by supporting customers, coordinating day-to-day operations, and staying focused on service quality.
In customer-facing roles—including Cashier, Assistant, Receptionist, and Public Relations Consultant—I strengthened my ability to manage interactions professionally and efficiently. Through training like Customer Loyalty and Experience (CFP Touchpoints), Customer Satisfaction and Relationship Management, and Effective Communication and Body Language, I’ve developed a customer-first approach that helps me guide people with clarity and confidence.
Most recently, I worked as a Real Estate Consultant and am currently serving as a Financial Advisor. I bring a results-oriented mindset to advisory work, using my background in relationship management to support clients and deliver dependable service while continuing to grow in the finance space.
Experience
Work history, roles, and key accomplishments
Financial Advisor
Vienna Insurance Group
Jan 2025 - Present (1 year 5 months)
Currently works as a Financial Advisor at Vienna Insurance Group, applying disciplined communication and organizational skills to support client needs.
Real Estate Consultant
RE/MAX
Jan 2023 - Jan 2025 (2 years)
Worked as a Real Estate Consultant at RE/MAX, supporting sales activities through client communication and organized follow-ups.
Receptionist
Wall Street English
Jan 2018 - Jan 2023 (5 years)
Served as a receptionist at Wall Street English, providing organized, customer-focused support and maintaining strong communication.
Public Relations Consultant
Batıkent College
Jan 2017 - Jan 2018 (1 year)
Worked as a Public Relations Consultant at Batıkent College, supporting communication efforts with a disciplined, eager-to-learn approach.
Cashier
A101 Market
Jan 2015 - Jan 2016 (1 year)
Served customers as a cashier at A101 Market, using strong communication and organizational skills to support daily store operations.
Education
Degrees, certifications, and relevant coursework
Wall Street English
Milestone Certificate, English Language
2018 - 2023
Activities and societies: Completed Customer Satisfaction and Relationship Management (2018); Customer Loyalty and Experience (CFP Touchpoints) (2021); Milestone Certificate (2023).
Studied English at Wall Street English, completing multiple courses and earning a Milestone Certificate.
Istanbul Institute of Business Administration
Effective Communication and Body Language Training, Communication Skills
2017 -
Completed an Effective Communication and Body Language training program.
Istanbul Institute of Business Administration
Sign Language Training, Sign Language
2017 -
Completed a Sign Language training program.
Ali Kul Vocational and Technical Anatolian High School
High School, Vocational and Technical Education
2015 -
Grade: 75
Completed education at Ali Kul Vocational and Technical Anatolian High School, with a reported score of 75.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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