Open to opportunities

Victor Yegon

@victoryegon2

Remote customer support specialist with Upwork experience troubleshooting digital tools and building AI-powered workflows and chatbots.

Kenya

Message

What I'm looking for

I’m seeking a remote Customer Support, Customer Service, Technical Support, Chat/Email Support, Support Operations, or AI Tool Support role.

On Upwork, I communicated with clients to understand requirements, clarify requests, and deliver work according to expectations. I responded to feedback and made revisions while troubleshooting issues with digital tools, files, software, and online workflows.

I built and maintained AI-powered workflows and chatbots using Make, Zapier, and ChatGPT API. My freelance work also included video editing with CapCut and Adobe Premiere Pro.

As a teacher at Kiboko Primary, I communicated with learners and supported different needs through practical explanations. I’m seeking remote support work where I can help users, troubleshoot common issues, and work with digital tools.

Experience

Work history, roles, and key accomplishments

Teacher

Kiboko Primary

Communicated clearly with learners and supported different needs using patient, practical explanations. Used technology and varied teaching methods to create interactive learning environments.

Communication Skills Problem Solving Time Management Technology Integration

Freelance Video Editor & AI Automation Specialist

Upwork

Communicated with clients to understand requirements and deliver work according to expectations. Built and maintained AI-powered workflows and chatbots using tools such as Make, Zapier, ChatGPT API, CapCut, and Adobe Premiere Pro.

Make Zapier ChatGPT API Capcut Premiere Pro Client Communication Troubleshooting Time Management