KSkevin sorian
@kevinsorian
Versatile AI expert and content creator
KenyaWhat I'm looking for
I'm a seasoned professional with expertise in AI training, transcription, remote customer care, and creative social media content creation. With a proven track record in enhancing team productivity, producing high-quality content, and delivering exceptional results, I'm confident in my ability to drive success in various industries.
Throughout my career, I've developed a unique blend of technical and creative skills, with a strong focus on leveraging AI tools to optimize processes, boost engagement, and achieve measurable results. My experience in AI training, transcription, and content creation has equipped me with the skills to drive innovation and growth in fast-paced environments.
As a creative and strategic thinker, I'm passionate about staying updated on emerging trends and technologies, and I'm excited to bring my expertise to a new challenge. With a strong foundation in data labeling, transcription tools, and AI-based model training, I'm well-positioned to drive success in AI-driven initiatives.
Experience
Work history, roles, and key accomplishments
Cleaner Supervisor
M-Gas Kenya
Jan 2021 - Jan 2024 (3 years)
Supervised a team, ensuring compliance with health and safety standards and reducing waste by 15%.
Production Manager
Tsalach Brand
Feb 2023 - Oct 2023 (8 months)
Increased productivity by 20% using lean manufacturing principles and delivered projects ahead of schedule.
Support Worker
Peptang
Feb 2021 - Feb 2023 (2 years)
Provided emotional support and skill-building opportunities for clients, contributing to operational efficiency.
Online Chat Operator
Texting Factory
Feb 2022 - Jan 2023 (11 months)
Streamlined workflows, reducing response times by 15% and improving customer satisfaction ratings by 20%.
Remote Customer Care Representative
Tala Loans
Jan 2022 - Jan 2023 (1 year)
Delivered exceptional remote support, achieving a 90% customer satisfaction rate and enhancing response times by 20%.
AI Trainer
Same AI Solutions
Jan 2021 - Jan 2023 (2 years)
Developed AI models for natural language processing and transcription, improving dataset accuracy by 30%.
Transcription Specialist
Fenvv & Outliers
Jan 2016 - Jan 2022 (6 years)
Delivered high-accuracy audio-to-text transcription for diverse industries, improving efficiency using AI tools.
Education
Degrees, certifications, and relevant coursework
YMCA
GCSEs, Cleaning
2020 - 2020
Completed GCSEs with a focus on cleaning, gaining foundational knowledge and skills applicable to various environments.
College of Advanced Technology
Certificate of Higher Education, Computer Packages
2015 - 2015
Achieved a Certificate of Higher Education in Computer Packages, equipping with essential computer skills for various applications.
Baba Dogo Primary School
Primary School Graduate, Primary Education
2009 - 2009
Graduated from primary school, laying the foundation for further education and personal development.
Tech stack
Software and tools used professionally
Availability
Location
KenyaAuthorized to work in
Job categories
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