Victor Mwago

Designed and built Privacy.ke and VoiceNXT with zero-retention architectures to record DSARs, DPIAs, incidents and generate living ROPAs and audit-ready evidence while applying privacy-by-design and data-minimization principles.

As a Customer Success Manager, I collaborated on the development of AI-powered document automation tools, significantly improving efficiency for legal teams. I designed Microsoft Word-based templates and customized workflows, leading to an 88% increase in contract generation speed. I also provided technical support and training to legal teams across multiple regions.

In my role as a Professional Support Lawyer, I managed document automation and knowledge management systems, leading training sessions for legal teams. I implemented a Knowledge Management Policy that ensured compliance with legal standards and enhanced inter-departmental collaboration.

Led legal monitoring and regulatory intelligence, researched and summarized case law to inform legal strategy, and coordinated training and knowledge products to improve firm-wide knowledge capture and delivery.

As a Knowledge Management Consultant, I developed legal document templates and digitized workflows to improve accessibility. I led training sessions on best practices for document automation, enhancing the firm's operational efficiency.

Co-founded Kenya's first cloud-based legal practice management platform, developed onboarding and support documentation, and acted as liaison between users and developers to refine product roadmap and improve adoption.

I contributed to the establishment of Sheriasoft, the first web-based legal practice management software in Kenya, focusing on marketing strategies to promote the product.

Curated legal and regulatory updates and maintained knowledge bases to ensure timely, accurate information sharing and support for senior counsel and internal teams.

In my role at Africa Legal Network, I provided legal updates and feedback to ensure high standards of accuracy in the firm's content. I demonstrated strong project management skills while balancing multiple responsibilities.

Completed a Post-graduate Diploma in Legal Practice Course, focusing on the practical application of law and legal principles in various contexts.

Earned a Bachelor's degree in Law, covering foundational legal principles, case law, and various branches of law.

Bachelor of Laws (LL.B.) degree covering substantive and procedural law, legal research, and advocacy skills.

Earned the Certified Information Privacy Manager (CIPM) credential, strengthening capability in governance structures, DPIAs, DSAR workflows, records maintenance, and organizational privacy operations.

Earned the ISC2 Certified in Cybersecurity credential validating expertise in security principles, risk management, access controls, incident response, and cybersecurity best practices.

Grade: Passed

Activities and societies: N/A

Certified ISO/IEC 27001:2022 Professional (Foundation) with practical expertise in implementing security controls, managing information security risks, and preparing organizations for audit readiness.

Completed Cisco Ethical Hacker fundamentals and cybersecurity risk training, improving awareness of technical vulnerabilities and their relationship to privacy obligations.