Victor MwagoVM
Open to opportunities

Victor Mwago

@victormwago

LegalTech implementation specialist with a passion for client success.

Kenya

What I'm looking for

I am looking for a role that fosters innovation in LegalTech, emphasizes collaboration, and offers opportunities for professional growth.

I am a LegalTech implementation specialist with over three years of experience in document automation and AI-powered drafting tools. My journey has been marked by a proven record of managing global implementations and resolving escalations, all while translating legal team goals into flexible technical solutions. I am passionate about building clean, ethical automation systems that bridge the gap between product and customer feedback loops.

At Avvoka Limited, I have played a pivotal role in the development and launch of innovative AI-powered tools for document automation. My contributions have significantly accelerated document preparation, enhancing efficiency for legal teams across various regions. I take pride in my ability to customize document workflows and provide technical troubleshooting, ensuring a seamless user experience for our enterprise clients.

Previously, I served as a Professional Support Lawyer at DLA Piper, where I led initiatives that improved compliance and reduced document retrieval time. My commitment to knowledge management and legal research has not only enhanced inter-departmental collaboration but also ensured that our practices remain aligned with the latest legislative changes. I am eager to continue leveraging my skills to drive success in the LegalTech space.

Experience

Work history, roles, and key accomplishments

Avvoka Limited logoAL
Current

Customer Success Manager

Avvoka Limited

Apr 2022 - Present (3 years 2 months)

As a Customer Success Manager, I collaborated on the development of AI-powered document automation tools, significantly improving efficiency for legal teams. I designed Microsoft Word-based templates and customized workflows, leading to an 88% increase in contract generation speed. I also provided technical support and training to legal teams across multiple regions.

Education

Degrees, certifications, and relevant coursework

KL

Kenya School of Law

Post-graduate Diploma, Law

2012 - 2014

Completed a Post-graduate Diploma in Legal Practice Course, focusing on the practical application of law and legal principles in various contexts.

JU

Jomo Kenyatta University

Bachelor's degree, Law

2008 - 2011

Earned a Bachelor's degree in Law, covering foundational legal principles, case law, and various branches of law.

Tech stack

Software and tools used professionally

Interested in hiring Victor?

You can contact Victor and 90k+ other talented remote workers on Himalayas.

Message Victor

People also viewed

View all talent

Find your dream job

Sign up now and join over 85,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up
Himalayas profile for an example user named Frankie Sullivan
Victor Mwago - Customer Success Manager - Avvoka Limited | Himalayas