Victor Mwago
@victormwago
LegalTech implementation specialist with a passion for client success.
What I'm looking for
I am a LegalTech implementation specialist with over three years of experience in document automation and AI-powered drafting tools. My journey has been marked by a proven record of managing global implementations and resolving escalations, all while translating legal team goals into flexible technical solutions. I am passionate about building clean, ethical automation systems that bridge the gap between product and customer feedback loops.
At Avvoka Limited, I have played a pivotal role in the development and launch of innovative AI-powered tools for document automation. My contributions have significantly accelerated document preparation, enhancing efficiency for legal teams across various regions. I take pride in my ability to customize document workflows and provide technical troubleshooting, ensuring a seamless user experience for our enterprise clients.
Previously, I served as a Professional Support Lawyer at DLA Piper, where I led initiatives that improved compliance and reduced document retrieval time. My commitment to knowledge management and legal research has not only enhanced inter-departmental collaboration but also ensured that our practices remain aligned with the latest legislative changes. I am eager to continue leveraging my skills to drive success in the LegalTech space.
Experience
Work history, roles, and key accomplishments
Customer Success Manager
Avvoka Limited
Apr 2022 - Present (3 years 2 months)
As a Customer Success Manager, I collaborated on the development of AI-powered document automation tools, significantly improving efficiency for legal teams. I designed Microsoft Word-based templates and customized workflows, leading to an 88% increase in contract generation speed. I also provided technical support and training to legal teams across multiple regions.
Professional Support Lawyer
DLA Piper (Africa)
Feb 2021 - Apr 2022 (1 year 2 months)
In my role as a Professional Support Lawyer, I managed document automation and knowledge management systems, leading training sessions for legal teams. I implemented a Knowledge Management Policy that ensured compliance with legal standards and enhanced inter-departmental collaboration.
Knowledge Management Consultant
Oraro and Company Advocates
Feb 2018 - Mar 2020 (2 years 1 month)
As a Knowledge Management Consultant, I developed legal document templates and digitized workflows to improve accessibility. I led training sessions on best practices for document automation, enhancing the firm's operational efficiency.
Marketing
Sheriasoft
Jul 2017 - Jul 2017 (0 months)
I contributed to the establishment of Sheriasoft, the first web-based legal practice management software in Kenya, focusing on marketing strategies to promote the product.
Professional Support Lawyer
Africa Legal Network
Nov 2014 - Jun 2017 (2 years 7 months)
In my role at Africa Legal Network, I provided legal updates and feedback to ensure high standards of accuracy in the firm's content. I demonstrated strong project management skills while balancing multiple responsibilities.
Education
Degrees, certifications, and relevant coursework
Kenya School of Law
Post-graduate Diploma, Law
2012 - 2014
Completed a Post-graduate Diploma in Legal Practice Course, focusing on the practical application of law and legal principles in various contexts.
Jomo Kenyatta University
Bachelor's degree, Law
2008 - 2011
Earned a Bachelor's degree in Law, covering foundational legal principles, case law, and various branches of law.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Website
mwago.meSocial media
Job categories
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