Victoria Rasak
@victoriarasak
I’m an HMO Officer who delivers accurate claims processing, records management, and customer support.
NigeriaWhat I'm looking for
I’m a detail-oriented HMO Officer focused on accurate patient claims processing, documentation review, and confidential records management. I’ve handled data entry and verification across multiple digital platforms while ensuring compliance and minimizing errors.
In my most recent roles, I process and verify patient claims across HMO portals, reconcile daily claims, and respond to enquiries from HMOs with prompt updates. I also maintain accurate patient and insurance records, collaborating with internal departments to support efficient service delivery.
Earlier, I completed Health Information Management internships where I registered patients, scheduled appointments, updated patient information in hospital systems, and prepared monthly departmental statistics and reports. I bring strong attention to detail, time management, and clear written and verbal communication to deliver timely, high-quality results.
Experience
Work history, roles, and key accomplishments
HMO Officer
Cathem Eye Hospital
Dec 2025 - Present (7 months)
Processed and verified patient claims across HMO portals while maintaining confidential patient and insurance records. Reconciled daily claims, responded to HMO enquiries, and reviewed documentation before submission to minimize errors.
HMO Officer
Osuntuyi Medical Centre
Oct 2023 - Jan 2025 (1 year 3 months)
Managed claims documentation and performed data entry into multiple digital platforms. Supported clients with health insurance enquiries and coordinated with insurance providers to ensure accurate, compliant claims processing.
Health Information Management Intern
Primary Health Centre
Jan 2019 - Jan 2020 (1 year)
Registered patients and maintained organized records while managing patient flow. Scheduled appointments and provided administrative and documentation support with confidentiality-focused patient assistance.
Health Information Management Intern
National Orthopaedic Hospital
Jan 2022 - Present (4 years 6 months)
Registered new patients and maintained accurate medical records. Scheduled specialist appointments and prepared monthly departmental statistics and reports while updating patient information in hospital record systems.
Education
Degrees, certifications, and relevant coursework
Ogun State Polytechnic of Health and Allied Sciences
Higher National Diploma (HND), Health Information Management
Completed a Higher National Diploma (HND) in Health Information Management at Ogun State Polytechnic of Health and Allied Sciences.
Ogun State Polytechnic of Health and Allied Sciences
Professional Diploma, Health Information Management
Completed a Professional Diploma in Health Information Management at Ogun State Polytechnic of Health and Allied Sciences.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Job categories
Skills
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