Chinenye Opara
@chinenyeopara
HMO Liaison & Claims Officer at St. Nicholas Hospital, coordinating patient approvals and managing claims.
NigeriaWhat I'm looking for
At St. Nicholas Hospital, I serve as the liaison between the hospital and HMOs, coordinating patient eligibility, service authorizations, and approvals. I process claims, follow up on outstanding submissions, and help resolve billing and tariff discrepancies.
Previously, I worked as a Medical Records Officer at Avon Medical Practice, where I scanned paper records into electronic records, booked appointments, and handled HMO liaison. My experience also includes medical billing and claims management, patient registration, and compiling health facility statistics.
Experience
Work history, roles, and key accomplishments
HMO Liaison & Claims Officer
St. Nicholas Hospital
Oct 2025 - Present (1 year 1 month)
Serve as primary liaison between the hospital and HMOs, coordinating patient eligibility, authorizations, and claims. Process and manage HMO claims, monitor outstanding claims, and support reconciliation of HMO accounts.
Medical Records Officer
Avon Medical Practice
Jul 2025 - Sep 2025 (2 months)
Managed specialist clinic appointment booking and transposed paper-based patient records to electronic records. Processed medical reports, handled client correspondence, and liaised with HMOs via mail, portal, and calls.
Billing Officer
Avon Medical Practice
Mar 2023 - Nov 2023 (8 months)
Prepared and issued invoices, resolved billing inquiries and disputes, and received payments while issuing receipts. Liaised with HMOs via mail, portal, and calls.
Front Desk Officer
St. Mary Catholic General Hospital
Jun 2023 - Aug 2023 (2 months)
Registered new patients and compiled monthly statistics.
Industrial Training
St. Nicholas Hospital
Feb 2021 - Oct 2021 (8 months)
Processed electronic records and transposed paper-based patient records to electronic format. Managed medical billing and claims, liaised with medical insurance clients, and compiled NHMIS monthly summary reports.
Student Industrial Work Experience Scheme (SIWES)
Randle General Hospital
Jul 2019 - Aug 2019 (1 month)
Registered new patients, booked appointments, filed and archived medical records, and engaged in statistical analysis and computation.
Education
Degrees, certifications, and relevant coursework
Lead City University
Bachelor of Health Information Management, Health Information Management
2021 - 2024
Bachelor of Health Information Management degree from Lead City University, Ibadan, from 2021 to 2024.
School of Health Information Management LUTH
National Diploma, Health Information Management
2018 - 2021
National Diploma in Health Information Management from the School of Health Information Management, LUTH, Idi-Araba, Lagos, from 2018 to 2021.
Command Day Secondary School
Senior Secondary School Certificate, General Studies
2009 - 2015
Senior Secondary School Certificate from Command Day Secondary School, Oshodi, Lagos, from 2009 to 2015.
Eby Primary School
Primary School Leaving Certificate, Primary Education
2004 - 2009
Primary School Leaving Certificate from Eby Primary School, Coker, Lagos, from 2004 to 2009.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Salary expectations
Job categories
Skills
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