Victoria Mukoro
@victoriamukoro
I resolve customer inquiries and complaints while maintaining accurate records and positive customer relationships.
What I'm looking for
At Oyoma Multi-Purpose Cooperative Society, I responded to customer inquiries, resolved complaints professionally, and maintained accurate customer records and documentation.
I also handled administrative tasks, followed up on customer requests, and collaborated with team members to improve customer satisfaction. I bring strong communication, problem-solving, Microsoft Excel, data entry, and organizational skills, along with a professional attitude and the ability to work independently or remotely.
Experience
Work history, roles, and key accomplishments
Customer Care Assistant
Oyoma Multi-Purpose Cooperative Society
Assisted customers by responding to inquiries and resolving complaints professionally. Maintained accurate customer records and documentation, and handled administrative tasks with timely follow-up.
Education
Degrees, certifications, and relevant coursework
University of Delta
Bachelor of Science, History and International Studies
Bachelor of Science in History and International Studies.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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