Open to opportunities

Esther Mboche

@esthermboche

Message

I am a data analyst focused on customer insights and process optimization.

Kenya

Message

What I'm looking for

I am seeking a data-focused role where I can apply SQL, Power BI, and Excel to generate actionable insights, streamline processes, and collaborate with cross-functional teams in a mission-driven organization.

I am a detail-oriented data professional with hands-on experience in customer service, data management, and data analysis, skilled in SQL, Power BI, and Advanced Excel. I deliver clean datasets, interactive dashboards, and actionable insights that improve operational efficiency and customer satisfaction.

In past roles I led community initiatives that increased participation by 40% and served as a Knowledge Ambassador boosting resource utilization by 35%; I also digitized archives and standardized metadata during a digitisation internship. I thrive in collaborative, mission-driven teams where I can optimize processes and support data-informed decisions.

Experience

Work history, roles, and key accomplishments

Digitisation Intern

Book Bunk Trust

Jul 2024 - Dec 2024 (5 months)

Maintained and validated metadata for archival documents and digitized physical materials following technical standards to ensure quality control. Managed daily data logs, reported project progress, and identified data inconsistencies to support archival curation.

Metadata Management Digitalization Quality Control Logging Archival Standards Data Cleaning Documentation

Volunteer Trainer

Kibera Girls School Soccer Academy

May 2024 - May 2024 (0 months)

Led training sessions on digital safety and mental health awareness, improving participant engagement and knowledge retention. Developed and delivered interactive workshops to support youth wellbeing and online safety.

Training Digital Safety Community Outreach Curriculum Development