Open to opportunities

Victor Banje

@victorbanje

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Administrative and creative professional combining data support, customer service, and design to solve problems.

Nigeria

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What I'm looking for

I’m looking for a role where I can support daily operations with strong admin/data skills and customer-first service, collaborate with teams, and keep organizations running with integrity while learning and growing.

I am a multidisciplinary professional skilled in administrative coordination, banking operations, and creative design. With a strong background in data management, email workflows, and specialized customer experience—including resolving complex card issues—I ensure seamless service and operational efficiency. Creatively, I design 2D assets and illustrations for Web3 and NFT communities. Adept in Excel, SQL, and design software, I focus on clear communication and reliable problem-solving.

Experience

Work history, roles, and key accomplishments

Card Experience Consultant (CCC)

Stanbic IBTC Bank

May 2026 - Jun 2026 (1 month)

Improved cardholder experience by resolving complex credit and prepaid card issues on first contact. Maintained compliance with card product knowledge and back-end banking tools such as Finacle.

Card Customer Support Issue Resolution Prepaid Card Troubleshooting

Graphic Designer / 2D Illustrator

OtakuAI (Web3 Project)

Feb 2023 - Dec 2025 (2 years 10 months)

Created 2D visual assets and digital illustrations for web3 and NFT projects. Contributed to brand identity and visual storytelling while building engagement with creative communities in the crypto space.

2D Illustration Adobe Illustrator Adobe Photoshop Graphics Design Content Creation Brand Identity Visual Storytelling Community Engagement Web3 NFT Design

Administrative Assistant

National Productivity Centre (NPC)

Mar 2025 - Sep 2025 (6 months)

Collected, verified, and organized departmental data to support daily operations. Helped maintain workflow by completing administrative tasks and coordinating with internal teams and incoming corps members.

Data Verification Administrative Support Precise Documentation Google Workspace Workflow Coordination Team Collaboration

Data Collector

Local Government (NYSC Placement)

May 2024 - Mar 2025 (10 months)

Supported administrative processes and handled official documentation for government inquiries. Used Excel, Google Workspace, and SQL to analyze and arrange government data while maintaining strong rapport with stakeholders.

Documentation Data Analysis Excel Google Workspace SQL Customer Service