Vicky Hernandez

I am an analytical and detail-oriented finance professional with over three years of experience in revenue operations and financial data reconciliation. My journey began at the University of Houston, where I earned a Bachelor of Fine Arts in Theatre, but my passion for numbers led me to specialize in finance. Currently, I serve as a Revenue and Receivables Administrator at Houston Grand Opera, where I analyze and reconcile daily revenue batches, ensuring alignment between our Financial Edge ERP and Tessitura CRM systems.

In my role, I have developed Excel dashboards that visualize revenue trends and cash flow, supporting journal entry creation and financial documentation for month-end close and annual audits. My collaborative approach has allowed me to investigate and resolve billing discrepancies effectively, working closely with internal departments to maintain data accuracy. I am committed to continuous improvement and have successfully identified opportunities for workflow enhancement in the receivables process, which has streamlined operations and improved overall efficiency.