vibha mohan
@vibhamohan
Experienced network support engineer specializing in enterprise LAN/WAN, VPNs, and incident resolution.
IndiaWhat I'm looking for
I am an experienced Network Support Engineer with four years providing Level 2/3 enterprise networking support at Hewlett Packard Enterprise, focused on diagnosing and resolving complex infrastructure and connectivity issues for global clients. I have hands-on expertise in LAN/WAN design and optimization, routing and switching, firewall and VPN configuration, and network monitoring to meet SLAs and maximize uptime.
I collaborate effectively with engineering teams to deploy patches and hardware updates, produce clear technical documentation for escalations, and use diagnostic and incident-management tools within ITIL environments to improve system stability and customer satisfaction.
Experience
Work history, roles, and key accomplishments
Provided Level 2/3 enterprise network support, resolving complex LAN/WAN, routing, switching, VPN and firewall issues to meet SLAs and improve system stability and customer satisfaction.
Education
Degrees, certifications, and relevant coursework
KSSEM
Bachelor of Engineering, Electronics and Communication
Completed a Bachelor of Engineering in Electronics and Communication with graduation in 2016.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
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