At HCLTech, I support enterprise LAN/WAN/WLAN infrastructure and L2/L3 operations, troubleshooting Cisco routing, switching, and wireless connectivity. I monitor network health with SolarWinds and ScienceLogic and track incidents and changes through ServiceNow.
I also support Palo Alto, Cisco ASA, and Firepower firewall and VPN issues, including security-policy validation and traffic-flow troubleshooting. On the Juniper Paragon Automation Project, I worked with Juniper MX routers, proactive monitoring, and network automation; the resume records a 20% throughput improvement and a 15% downtime reduction.
