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Veronika KissVK
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Veronika Kiss

@veronikakiss

HR Partner at UNODC/UNOV processing staff entitlements and managing the full HR lifecycle in UMOJA.

Austria
Message

At UNODC, UNOV in Vienna, I serve as the HR focal point for staff entitlements and administer the HR lifecycle in UMOJA and PowerApps. I process entitlement-related payments and review sick leave and education grant cases under UN Secretariat rules.

I also lead an archive logging and document organization initiative to improve access to legacy records and support compliance with UN documentation standards.

At UNICEF GSSC, I managed HR administration for staff worldwide, including onboarding, internal movements, separations, and leave cases. I contributed to an offboarding process improvement project and later handled administrative onboarding and internal movements.

Earlier, at Atlas Health Clinic, I managed administrative operations and contributed to a digitalization project. I also provided English–Hungarian translation services and supported first-level IT and customer inquiries at Deutsche Telekom Communications Services.

Experience

Work history, roles, and key accomplishments

AC

Administrator

Atlas Health Clinic

Dec 2020 - Aug 2022 (1 year 8 months)

Managed day-to-day administrative operations, communication with patients, accounting support, invoicing, and payroll preparation. Conducted translations and contributed to operational improvements through a digitalization project.

SE

Self-Employed Translator

Self Employed

Jan 2020 - Jan 2022 (2 years)

Provided professional translation services for clients in the social sciences and business fields, delivering accurate and culturally sensitive translations within tight deadlines.

VL

Bar Supervisor

Various Locations

Jan 2015 - Jan 2020 (5 years)

Worked in supervisory and service roles in hospitality venues, developing leadership, teamwork, and customer service skills while managing busy, multicultural environments.

DS

Helpdesk Agent

Deutsche Telekom Communications Services

Jan 2018 - Dec 2018 (11 months)

Delivered first-level IT and customer support using ticketing systems, providing professional English-language assistance to ensure high customer satisfaction.

Education

Degrees, certifications, and relevant coursework

CD

CDOTS

Umoja Analytics for Human Resources - Personnel Administration (PA) Course, Umoja Analytics for Human Resources

Completed Umoja Analytics for Human Resources - Personnel Administration (PA) Course from CDOTS in 2026.

Microsoft logoMI

Microsoft

Power BI training, Power BI

Completed Power BI training from Microsoft in 2026.

CD

CDOTS

Umoja Analytics for Human Resources - Core Course, Umoja Analytics for Human Resources

Completed Umoja Analytics for Human Resources - Core Course from CDOTS in 2026.

LL

LinkedIn Learning

Project Management Foundations, Project Management

Completed Project Management Foundations from LinkedIn Learning in 2025.

University of Pécs logoUP

University of Pécs

Master of Arts, Human Resources Counselling

Master of Arts in Human Resources Counselling from the University of Pécs, completed in 2024.

Eötvös Loránd University logoEU

Eötvös Loránd University

English-Hungarian Translator, Translation

Completed English-Hungarian Translator training from Eötvös Loránd University in 2021.

TI

1Training International

Human Resources Management, Human Resources Management

Completed Human Resources Management training from 1Training International in 2021.

University of Pécs logoUP

University of Pécs

Bachelor of Arts, English and American Studies

Bachelor of Arts in English and American Studies from the University of Pécs, completed in 2020.

Tech stack

Software and tools used professionally

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