Pamela Patterson
@pamelapatterson
Experienced Office Manager with a focus on operational efficiency.
What I'm looking for
I am an experienced and highly organized Practice Manager with over 15 years of proven success in managing day-to-day operations in fast-paced medical and corporate environments. My strong leadership skills are complemented by a focus on operational efficiency, patient relations, and team collaboration. I have a track record of managing office staff, coordinating schedules, overseeing billing processes, and implementing workflow improvements.
In my current role as Director of Business and Community Services at OCFertility + OCBiogenix, I lead strategic partnerships and business development initiatives, driving practice growth through effective communication and relationship-building strategies. My previous experience as a Practice Manager and Office Manager has equipped me with the skills to enhance operational efficiency and patient satisfaction, ensuring seamless clinic operations and excellent patient care.
Experience
Work history, roles, and key accomplishments
Director of Business and Community Services
OCFertility + OCBiogenix
Mar 2024 - Present (1 year 2 months)
Led strategic partnerships, business development initiatives, and community outreach efforts for a prominent fertility and biotech practice. Oversaw business operations, implementing new service offerings and driving practice growth through effective communication and relationship-building strategies.
Practice Manager
OCFertility + OCBiogenix
Sep 2017 - Mar 2024 (6 years 6 months)
Managed day-to-day operations for a dual-specialty medical practice, including staff management, patient care coordination, scheduling, and billing. Enhanced operational efficiency and patient satisfaction by implementing streamlined workflows and optimizing staff performance.
Office Manager
Kramer Orthopedics
Feb 2013 - Feb 2017 (4 years)
Directed daily office operations, including patient scheduling, billing, and inventory management. Supervised and trained a team of administrative staff, ensuring smooth clinic operations and excellent patient care.
Medical Assistant - Orthopedic Technician - Director of Clinical Services
Newport Orthopedic Institute
Mar 2002 - Feb 2013 (10 years 11 months)
Managed overall operations for multiple clinic locations, including staff management, patient care, and administrative tasks. Led the development and implementation of operational policies to improve patient experience and office productivity.
Education
Degrees, certifications, and relevant coursework
Riverside Community College
Associate of Science Degree, General Studies
Obtained an Associate of Science Degree. Focused on foundational coursework to prepare for further professional development.
Registered Orthopedic Program
Orthopedic Technician Certification, Orthopedic Technology
Completed a specialized program to become a Registered Orthopedic Technician. Gained expertise in assisting orthopedic surgeons and managing orthopedic patient care.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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