Open to opportunities

Verena Perissa

@verenaperissa

Message

Customer service professional delivering high-quality remote support in multicultural teams.

Lithuania

Message

What I'm looking for

I’m looking for remote customer service roles worldwide where I can support clients in a multicultural, fast-paced environment. I bring fluent Spanish/English, strong remote communication, and the autonomy to manage issues and client relationships end-to-end.

I’m an international customer service professional with 7+ years of experience across Argentina, Spain, Qatar, and Lithuania. I’m fluent in Spanish and English and thrive in multicultural, fast-paced environments where clear communication matters.

I deliver high-quality support independently, balancing client relationships, fast issue resolution, and strong follow-through. From retail to luxury hospitality, I’ve maintained professionalism while handling inquiries and resolving issues efficiently.

Remote-ready by design, I’m comfortable with tools like Google Workspace and Zoom/Google Meet, and I manage client communication end-to-end. I also bring hands-on operational experience, including appointment scheduling, cash handling, and opening/closing operations.

I’m highly organized and self-motivated, with strong attention to detail and intercultural awareness. Whether I’m coordinating experiences or supporting customers daily, I aim to make remote service feel smooth, personal, and reliable.

Experience

Work history, roles, and key accomplishments

Current

Customer Service Representative

Current

Natural Market

Mar 2026 - Present (3 months)

Provided customer support in a fast-paced retail environment, resolving inquiries and issues efficiently. Maintained clear communication with team members and management to support smooth daily operations.

Customer Support Written And Verbal Communication Team Coordination Multitasking Intercultural Communication

Current

Freelance Tattoo Artist

Current

DarkSideTattooInk

Aug 2020 - Present (5 years 10 months)

Managed all client communication independently, including inquiries, scheduling, follow-ups, and relationship building. Delivered personalized, high-quality experiences while maintaining professional standards and remote-ready coordination.

Client Communication Customer Relationship Management Multilingual Support Digital Documentation Autonomy Attention To Detail

Barista / Waitress / Cashier

La Galga Specialty Coffee

Jul 2023 - Oct 2025 (2 years 3 months)

Delivered high-quality customer service in a specialty coffee environment serving local and international clients. Managed cashier duties, opening/closing operations, and communication with a diverse, multicultural clientele.

Customer Service Cash Handling Opening And Closing Operations Multicultural Client Support Verbal Communication Multitasking Conflict Resolution

Hospitality Service

Marriott Marquis City Center Doha

Feb 2023 - Jun 2023 (4 months)

Served high-profile guests with discretion and professionalism in a 5-star international luxury hospitality environment. Coordinated guest experiences and daily operational support within a multilingual, multicultural team.

Guest Relations Multilingual Communication Operational Support Team Coordination Problem Solving

Café Supervisor

Bonafide

Mar 2019 - Oct 2022 (3 years 7 months)

Supervised daily café operations, coordinating workflow, customer service standards, and team performance. Trained and supported team members to ensure consistent service quality.

Team Supervision Cafe Operation Service standards Training Service Quality Management Performance Support Multitasking