Brenda Velazquez
@brendavelazquez
Experienced bilingual medical assistant and clinic lead focused on patient-centered care.
United StatesWhat I'm looking for
I am an experienced bilingual (English/Spanish) medical assistant and clinic lead with a certificate in medical assisting from Everest College and CPR certification. I bring extensive hands-on clinical experience — rooming patients, taking vitals, assisting with procedures, handling medication refills and inventory, and supporting telehealth visits — combined with strong front-desk and administrative skills such as scheduling, triage, billing (ICD-10), scanning/faxing, and prior authorizations.
Throughout my career I have served in multiple outpatient and specialty settings, mentoring staff and leading clinic workflows to improve patient experience and operational efficiency. I am professional, caring, and communicative, with proven reception and phone skills, a pleasant bedside manner, and a commitment to helping patients and supporting clinical teams.
Experience
Work history, roles, and key accomplishments
Clinic Lead, Mentor, Medical Assistant
Ortho Sport and Spine Physicians
Aug 2023 - Aug 2025 (2 years)
Led clinic operations and mentored staff while performing medical assistant duties including rooming patients, vitals, authorizations, medication refills, and telehealth support from Aug 2023–Aug 2025.
Medical Assistant, Receptionist
Shirley Ryan Ability Lab
Feb 2014 - Nov 2021 (7 years 9 months)
Provided medical assisting and front-desk support including triage phone calls, scheduling, scanning/faxing, medical records management, and assisting with procedures from Feb 2014–Nov 2021.
Medical Assistant
Midwest Digestive Disease Specialist
May 2008 - Oct 2008 (5 months)
Performed medical assistant duties including rooming patients, vitals, stocking supplies, and supporting procedures during May 2008–Oct 2008.
Medical Assistant
All Medical Personnel, Inc
Oct 2007 - May 2008 (7 months)
Provided medical assistant support including patient rooming, vitals, and administrative tasks from Oct 2007–May 2008.
Medical Assistant
Midwest Vein Center
Jun 2002 - Dec 2006 (4 years 6 months)
Delivered clinical and administrative support including assisting with procedures, stocking supplies, and patient interactions from June 2002–Dec 2006.
Lab Tech, Receptionist
Galindo Dental Lab
May 1998 - Jun 2002 (4 years 1 month)
Combined lab technician duties with front-desk reception, managing calls and supporting lab operations from May 1998–June 2002.
Receptionist
Century 21 T.K Realty
May 1998 - Jun 2002 (4 years 1 month)
Managed front-desk responsibilities including phone handling and client reception from May 1998–June 2002.
Education
Degrees, certifications, and relevant coursework
Everest College
Certificate in Medical Assisting, Medical Assisting
Completed a certificate program in medical assisting focusing on clinical and administrative skills for outpatient settings.
Addison Trail High School
High School Diploma, High School
Secondary education completed at Addison Trail High School with foundational coursework supporting subsequent healthcare training.
CPR Certification
CPR Certification, Emergency Cardiac Care
Valid CPR certification for healthcare providers.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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