Venecia Perez
@veneciaperez
Compassionate Medical Administrative Assistant focused on patient support, efficient operations, and teamwork.
United StatesWhat I'm looking for
I am a driven Medical Administrative Assistant with hands-on internship experience at a medical clinic and volunteer experience coordinating blood drives. I hold an NHA certificate in Medical Administrative Assisting and a strong foundation in medical terminology and ICD-10 codes.
At MD Point Medical Clinic I supported front-desk operations using practice management software, patient portals, and appointment reminder systems to manage scheduling and update patient records. I verified insurance eligibility, assisted patient registration, and helped minimize patient stress through clear communication and a calm reception environment.
As a LifeStream Blood Bank volunteer, I helped set up blood drive sites, verified donor eligibility, guided donors through donation stations, and monitored donor safety. My experience working in fast-paced customer-facing roles, including managerial duties at McDonald's, strengthened my skills in conflict resolution, customer service, and team leadership.
I am eager to join a collaborative healthcare team where I can apply my administrative skills, attention to detail, and patient-centered approach to contribute to positive outcomes and continuous improvement.
Experience
Work history, roles, and key accomplishments
Medical Administrative Assistant
MD Point Medical Clinic
Nov 2024 - Dec 2024 (1 month)
Provided front-line scheduling, insurance verification, patient registration, and phone support during internship; minimized patient stress and processed billing and third-party claims to streamline clinic operations.
Medical Student Volunteer
LifeStream Blood Bank
Nov 2024 - Nov 2024 (0 months)
Supported blood drive setup and donor flow, verified donor eligibility, maintained hygiene and safety protocols, and tracked donor counts to ensure smooth collection events.
Shift Manager
McDonalds
Jul 2021 - Jan 2024 (2 years 6 months)
Supervised teams of 10–20 staff, managed scheduling, inventory, cash handling, and quality assurance, and implemented health and safety standards to maintain efficient restaurant operations.
Education
Degrees, certifications, and relevant coursework
National Healthcareer Association
Certificate, Medical Administrative Assisting
2024 - 2025
Activities and societies: Training in practice management software, patient scheduling, insurance verification, medical terminology
Earned an NHA Certificate in Medical Administrative Assisting (May 2024–January 2025), covering administrative skills and medical office procedures.
Inland Empire Job Corps
Internship, Medical Administration
2024 - 2024
Activities and societies: Front-line phone support, appointment booking, patient registration, insurance verification, use of practice management software
Completed a Medical Receptionist internship at MD Point Medical Clinic through Inland Empire Job Corps in Nov–Dec 2024, gaining front-desk and patient intake experience.
Education Partnership High
High School Diploma, High School Diploma
Completed High School Diploma, graduating in June 2020.
Availability
Location
United StatesAuthorized to work in
Job categories
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