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Velislava Vasileva

@velislavavasileva

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HR Compliance Specialist at iTech Labs/GLI who improved benefits and raised employee satisfaction by 20%.

Bulgaria

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What I'm looking for

I’m seeking a Senior HR Compliance & Escalations Specialist position at Remote People, where I can leverage my multi-country EMEA experience and HR operational skills to support your mission of enabling people to work in dream jobs from anywhere in the world.

At iTech Labs/GLI, I supported local employee lifecycle operations as part of a global HR team, advising line managers across EU locations on employee relations and compliant policy application. I also helped design and implement a benefits plan that raised employee satisfaction by 20%.

At Merkle, I coordinated year-end merit and bonus transactions in the HRIS for 250+ employees, increasing operational efficiency by 30%. I also redesigned onboarding, reducing processing time and improving the new-hire experience by 30%.

At GfK, I tracked employee lifecycle transactions in Workday across two international locations and helped improve case resolution efficiency by 15%. Earlier, at Polarica, I supported recruitment and employee administration as the local office headcount grew by 20%, with 85% retention of new hires over the following year.

Across my HR roles, I’ve worked on compliance, employee relations, payroll coordination, and HR operations in EMEA. I’m seeking a Senior HR Compliance & Escalations Specialist position at Remote People, where I can apply my multi-country EMEA experience and HR operational skills.

Experience

Work history, roles, and key accomplishments

Human Resources Generalist

iTech Labs/GLI

Nov 2025 - Apr 2026 (5 months)

Performed end-to-end employee lifecycle activities for approximately 25 employees as part of a global HR team. Utilized AI tools to summarize and draft internal policies, and benchmarked benefits to raise employee satisfaction by 20%.

AI Tools Claude ChatGpt Copilot Benefit Plan Design Benchmarking Employee Relations HR Operations policy drafting

Human Resources Generalist

Merkle

Oct 2023 - Oct 2025 (2 years)

Implemented year-end merit and bonus transactions in HRIS for 250+ employees, increasing operational efficiency by 30%. Automated absence tracking and timesheet validation through Excel reporting, and redesigned the onboarding process to improve new-hire experience by 30%.

HRIS Payroll Excel GDPR Employee Relations Onboarding Benefits Administration

HR Shared Services Specialist

GfK

Nov 2022 - Apr 2023 (5 months)

Tracked end-to-end employee lifecycle transactions in Workday for approximately 120 employees across two international locations. Resolved HR cases and queries, improving case resolution efficiency by 15%.

Workday HR Operations Employee Relations Case Management Payroll accuracy

Human Resources Expert

SM Digital Holding

Nov 2020 - Apr 2022 (1 year 5 months)

Maintained accurate personnel records and HRIS data, improving efficiency by 20% across 50+ employee files. Managed employee relations, disciplinary actions, and performance issues in line with Bulgarian Labour Law.

HRIS Employee Relations Payroll Coordination HR Reporting Bulgarian Labour Law

HR Specialist

Polarica

Jan 2020 - Nov 2020 (10 months)

Supervised employee lifecycle administration including recruitment, hiring, onboarding, and offboarding. Expanded local office headcount by 20% through successful recruitment, achieving 85% retention of new hires.

Recruitment Onboarding Payroll Benefits Administration Employee Relations

HR Specialist

Amusnet

Apr 2019 - Oct 2019 (6 months)

Provided HR support across recruitment, onboarding, employee lifecycle management, and compliance processes. Collaborated with managers and employees to provide HR guidance and improve employee experience.

Recruitment Onboarding Employee Relations Policy Development Health and Safety

HR Administrator

GTT

Feb 2018 - Apr 2019 (1 year 2 months)

Acted as first point of contact for 600+ employees and managers regarding HR policies and processes. Managed employee records in Workday and conducted onboarding, employment changes, and offboarding activities.

Workday HR Operations Onboarding Payroll Compliance

Junior HR Administrator

Adecco Bulgaria / Akkodis

Mar 2016 - Feb 2018 (1 year 11 months)

Provided HR operations administration and employee lifecycle support for a project workforce of approximately 1,200 employees across HP and DXC client environments. Processed monthly payroll cycle through timesheet validation and leave administration.

HR Operations Payroll Timesheet Validation Employee Records Compliance