Varnit Jain

I’m a highly accomplished Agile Product Owner and Team Leader with 11 years of experience driving product strategy, automation, and compliance in US Healthcare Revenue Cycle Management (RCM) and Accounts Receivable (AR). I translate HIPAA/PHI and CMS billing requirements into high-performing, automated product roadmaps that maximize portfolio business value.

In my current role at NTT DATA Global Delivery Services, I own, refine, and prioritize the product backlog for the AR division to maximize financial business value. I run discovery sessions with healthcare clients, operations executives, billing compliance leads, and IT teams, then convert workflows into granular user stories with explicit Given-When-Then acceptance criteria—so sprints deliver exactly what the business needs.

I embed strict security frameworks into the product roadmap, ensuring every data handling step complies with HIPAA, Protected Health Information (PHI), and CMS billing rules. I oversee feature development that processes standard HIPAA electronic data transactions, including electronic claims (837) and remittance advice (835), and I continuously refine delivery through Sprint Planning, backlog refinement, reviews, and retrospectives.

Before product ownership, I built deep operational leadership in grievance and AR operations—leading 25+ associates, segmenting claim inventory by payer and age, enforcing data privacy, and using weekly/monthly AR performance dashboards to guide teams and clients. Earlier, as an Analyst and Quality Analyst, I managed denial management and AR follow-up, performed root cause analysis, and improved aging AR and first-time resolution, while coaching teams to strengthen process compliance.