Vanessa` Phung

Managed over 200 healthcare nonprofits and construction & manufacturing businesses, each with $200K in policy premiums. Designed cost-saving renewal portfolios for clients by analyzing CORE360 industry and benchmarking data.

Developed an effective inventory and monthly expenditure spreadsheet with Microsoft Excel to track store expenses. Handled incoming and outgoing telephone calls to answer customer inquiries, resolve issues, and book appointments.

Coordinated four successful organizational events by spearheading fundraising campaigns to raise over $2,500. Increased member engagement by 80% and event attendance by 200% through branding and ad campaigns and social events.

Proactively identified, troubleshooted, and resolved issues, communicating updates to team members to maintain workflow efficiency. Developed and presented client proposals by researching market trends and compiling tailored insurance solutions.

Identified key environmental and public health policies to incorporate in the company’s rebranding for diversity and inclusivity. Revamped past event-planning proposals to successfully pitch future events to board members and event coordinators.

Planned six successful events by coordinating event timelines with performers and reaching out to sponsors. Managed public relations and secretarial duties for the organization.