Pedro Valls

I have over two years of professional experience in healthcare administration, case coordination, and customer support.

Career & Achievements

• Authorization Workflows: Working in public-private healthcare management, I handled high volumes of patient records and exam scheduling. I managed authorization workflows for medical procedures and successfully processed over 1,000 records with 100% accuracy.

• Process Optimization: At a major healthcare network, I identified delays in communication with partner clinics. I established new communication protocols, which reduced average response times for patient referrals by 30%.

• Education Background: I hold a Bachelor's degree in History from UFRGS, which helped me develop strong analytical skills, attention to detail, and efficient document management.

• Interests & Future Goals
  I am interested in remote administrative and data entry roles within sectors like Healthcare, Finance, and Customer Support. I regularly use AI tools to assist with research and process efficiency. My goal is to join an international company where I can apply my organizational skills, maintain accurate data, and support daily operations in a stable environment.