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Va LigaiviuVL
Looking for a job

Va Ligaiviu

@valigaiviu

I support public services through court, immigration, administration, and customer operations.

Fiji
Message

What I'm looking for

I'm looking for an administrative, public-service, court, immigration, or customer operations role where I can manage records, support clients and stakeholders, maintain confidentiality, and contribute to compliant daily operations.

I'm currently supporting the Lautoka High Court Criminal Section as an Assistant Court Officer, handling public and legal-client counter service, court processes, case records, hearing notifications, and clerical duties during court sessions.

I've also processed and verified passport applications as an Immigration Inspector and supported public enquiries, workplace incident intake, and confidential records as a Customer Service Officer at the Ministry of Employment, Productivity & Industrial Relations.

Across insurance operations, microfinance, tourism, and contact-centre roles, I've managed documentation, reports, invoicing, appointments, customer issues, and stakeholder communication while working carefully with compliance requirements and sensitive information.

Experience

Work history, roles, and key accomplishments

LC
Current

Assistant Court Officer

Lautoka High Court

May 2025 - Present (1 year 4 months)

Provides counter service to the public and legal clients, receives and checks court process and legal documents, prepares new files, updates court records and case registers, attends court hearings for interpretation and clerical duties, and assists judicial officers in ensuring proper conduct of court sessions.

MR

Customer Service Officer

Ministry of Employment, Productivity & Industrial Relations

Feb 2024 - Sep 2024 (7 months)

Handled incoming calls from workers, employers, and the public, provided information on OHS regulations and labor standards, recorded incident and complaint details, and coordinated with internal departments to support workflow.

MR

Reservations Agent

Mantaray Island Resort

Apr 2017 - Dec 2017 (8 months)

Assisted guests with check-in and check-out procedures, provided excellent customer service, ensured accurate billing, assisted with bookings and reservations, and helped market the company's products and services.

PP

Customer Interaction Agent

Packleader Pacific

Jan 2014 - Dec 2014 (11 months)

Compared prices on residential electricity and gas from leading suppliers, ensured compliance with company policy and regulatory requirements, resolved customer queries and complaints, and built effective business relationships.

OS

Customer Interaction Agent

Oceania Customer Interaction Services

Jan 2009 - Dec 2009 (11 months)

Ensured communications and sales practices met company policy and regulatory compliance, resolved customer queries and complaints, and built effective business relationships.

Education

Degrees, certifications, and relevant coursework

Training and Productivity Authority of Fiji logoTF

Training and Productivity Authority of Fiji

Diploma in Information Technology, Information Technology

2007 - 2008

Pursued a Diploma in Information Technology with a focus on Networking.

NS

Nasinu Secondary School

Fiji School Leaving Certificate, General Studies

2005 - 2006

Completed Form 5 and Form 6, achieving the Fiji School Leaving Certificate.

RS

Ratu Sukuna Memorial School

Fiji Junior Certificate, General Studies

2003 - 2004

Completed Form 3 and Form 4, passing the Fiji Junior Certificate Examination.

MS

Makoi Methodist Primary School

Fiji Eighth Year Examination, Primary Education

2002 - 2002

Completed Class 8, passing the Fiji Eighth Year Examination.

KS

Kalabu Fijian School

Fiji Intermediate Examination, Primary Education

2000 - 2001

Completed Class 6 and Class 7, passing the Fiji Intermediate Examination.

BS

Bau District School

Primary School Certificate, Primary Education

1995 - 1999

Completed Class 1 through Class 5.

Tech stack

Software and tools used professionally

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