At LEANTECH, I created MoodQ, a mental health and employee experience framework that monitored employee experience in real time and helped mitigate turnover risks. The work earned two international gold awards for Best Human Development Strategy and Best Employee Engagement Strategy.
I built LEANTECH’s Engagement Department from the ground up, establishing its processes, manuals, KPIs, and OKRs while leading a team of four specialists. I also used engagement, eNPS, and turnover data to develop executive reports and action plans, contributing to a 70% increase in employee satisfaction across high-turnover accounts.
Most recently, at SOLUNION (LATAM), I led end-to-end recruitment across LATAM and worked on wellness, onboarding, talent development, CSR, and HR governance. My experience spans the employee journey, from recruitment and retention to offboarding, with a focus on people analytics, mental health, and employee experience.
