Valeria Sosa

Design of data analytics, automation and applied artificial intelligence solutions to improve processes and support decision-making.

Lecturer in Engineering Economics.

Designed and implemented 3+ strategic Power BI dashboards for temperature, volume, sell-out, and market share analysis. Coordinated across commercial areas to ensure consistency and traceability of market information.

Developed business cases for customer experience initiatives, including a Paperless initiative that reduced service delays. Led NPS tracking, redesigned processes, and implemented automated onboarding for B2B customers.

Supported reporting for the External Semiconductor Wafer Manufacturing department, tracking revenues and savings, and generating fiscal year projections. Maintained management system and parts records.

Managed implementation of a new sales funnel in CRM (MS Dynamics 365) and developed Power BI dashboards for monitoring. Created strategic sales, forecast, and revenue reports.

Supervised projects, developed Power BI dashboards, and analyzed monthly results. Optimized customer portfolio and territorial distribution using CARTO, and supported digital transformation of sales force.

Master in Management and Technology with specializations in Operations & Supply Chain Management and Computer Engineering.

Bachelor's degree in Industrial Engineering. Distinguished Student.

Graduate Diploma in University Teaching.

High School Baccalaureate in Basic Sciences. Best Student, Best Graduate and High Honors Roll.