VMValeria Matute
@valeriamatute
Bilingual psychologist with teaching and customer service experience and strong communication skills.
HondurasWhat I'm looking for
I am a bachelor’s degree holder in Psychology with experience as a primary school English teacher and call center telephone advisor, where I contributed in sales and testing roles. I have supported HR functions during my internship, creating employee files, reviewing IHSS records, running onboarding, and facilitating staff training.
I collaborate effectively in teams, cultivate neutral and positive work environments, and communicate clearly in public-speaking contexts. I am committed to continuous learning and professional development through workshops, courses, and training programs to expand my skills and contribute to organizational goals.
Experience
Work history, roles, and key accomplishments
Telephone Advisor
Allied Global
Jan 2022 - Present (3 years 10 months)
Handled inbound/outbound calls for sales and testing functions, achieving sales targets and supporting quality assurance testing processes.
Human Resources Assistant
Altia Business Park
Jan 2022 - Dec 2022 (11 months)
Supported HR operations by creating employee files, reviewing IHSS records, conducting onboarding, and facilitating staff training and development.
Primary School Teacher
Blessed Generation Academy
Jan 2020 - Dec 2022 (2 years 11 months)
Taught primary-level English curriculum, developed lesson plans, and managed classroom activities to improve student language proficiency and engagement.
Education
Degrees, certifications, and relevant coursework
National Autonomous University of Honduras in the Sula Valley (UNAH-VS)
Bachelor's Degree in Psychology, Psychology
Completed a Bachelor's Degree in Psychology at UNAH-VS.
Morazzanni Bilingual Institute
High School Diploma, Science and Letters
Completed secondary education and obtained a High School Diploma in Science and Letters.
Kiddy Kat-Morazzanni Bilingual School
Primary Education Certificate, Primary Education
Completed primary education at Kiddy Kat-Morazzanni Bilingual School.
Tech stack
Software and tools used professionally
Availability
Location
HondurasAuthorized to work in
Salary expectations
Social media
Job categories
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