At CPCE CBA, I work as an Administrativa Senior, supporting professional members in person and by phone. I also handle social services and reimbursement processes.
My work at CPCE CBA includes managing authorizations, dental services, coverage sales, and membership payments. I also handle cash and administrative tasks.
At APEX AMERICA, I started as a customer service analyst selling insurance and credit cards, then worked as a quality consultant for American Express Mexico and Argentina. I monitored customer service, trained new agents, and delivered workshops and feedback sessions.
Earlier, I worked in customer service, retention, and sales at ATENTO, and collections at CIMERA. I also worked as a server at CUZCO CHICO.
