Open to opportunities

Valentin Luncan

@valentinluncan

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Contract Administrator focused on commercial operations, billing, and compliance.

Romania

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What I'm looking for

I’m looking for a role in contract administration and commercial operations where I can support billing and invoicing, ensure compliance, and improve processes—working collaboratively with cross-functional teams using clear German/English communication.

I’m a contract administrator supporting complex international clients through contract administration, customer billing, invoicing support, and commercial issue resolution. I coordinate contract execution, financial reconciliations, and revenue realization activities, while maintaining transparency and accountability with stakeholders across countries and business functions.

Previously, I worked in employment administration and contract support for Deutsche Telekom Services Europe, handling HR tickets, monitoring data relevant for salary payment, and managing customer questions via email and phone. I also contribute to process improvement—updating documentation in knowledge systems, supporting audits and escalations, and assisting teams with training and continuous refinement of procedures.

Experience

Work history, roles, and key accomplishments

Current

Contract Administrator

Current

Atos Global Delivery Center SRL

Sep 2023 - Present (2 years 10 months)

Serves as primary point of contact for customer billing, contract administration, invoice clarification, and commercial inquiries. Coordinates contract execution, invoicing, financial reconciliations, issue resolution, and ensures compliance with contractual terms and audit requirements.

Contract Administration Contract Operations Customer Billing Commercial Inquiries Invoicing Financial Reconciliations Invoice Resolution Payment Tracking Invoice Validation Issue Resolution Stakeholder Management Audit Compliance

Employment Administration Specialist

Deutsche Telekom Services Europe Romania S.R.L.

Jul 2021 - Sep 2023 (2 years 2 months)

Supports employment administration services and related HR topics and processes for Deutsche Telekom Services Europe. Processes HR tickets, communicates with customers by email and phone, monitors data relevant for salary payment, and maintains process documentation and knowledge management materials.

Employment Management HR Operations Ticket Processing Workflow Management Salary Payment Data Monitoring Knowledge Management Process documentation Escalation Handling Training Support

Contract Specialist (German)

Deutsche Telekom Services Europe Romania S.R.L.

Dec 2018 - Jun 2021 (2 years 6 months)

Provides support for Deutsche Telekom Services Europe in employment administration services and HR processes. Processes tickets, communicates with customers, supports salary-related data monitoring, handles incidents and complaints via escalation procedures, and helps improve processes and technologies.

HR Processes Ticket Processing Workflow Management Customer Support Salary Payment Data Monitoring Incident Escalation Process Improvement