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Valentina Venturini

@valentinaventurini

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Business administrator at Touch for Nespresso who improved merchandise reception and internal logistics with FIFO.

Chile

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At Touch for Nespresso, I optimized merchandise reception and internal logistics by applying FIFO criteria and grouping products by family. I also advise customers on Nespresso products and manage inventory.

Previously, I increased average daily order productivity from 20 to 80 with the same team as a Dark Store Operator at Touch for Nespresso. At Casa Ideas, S.A., I led a team of 15 and led the Customer Service team remotely during contingency periods.

Experience

Work history, roles, and key accomplishments

Current

Coffee Specialist

Current

Touch for Nespresso

Jan 2025 - Present (1 year 9 months)

Direct sales and expert advice on Nespresso products to end customers. Managed inventory and optimized merchandise reception and internal logistics using FIFO criteria and product family grouping.

Direct Sales Customer Service Inventory Management Logistics FIFO

Dark Store Operator

Touch for Nespresso

May 2022 - Feb 2024 (1 year 9 months)

Managed order preparation and packaging for e-commerce platforms and mobile apps. Increased operational productivity from 20 to 80 average daily orders and optimized work dynamics during high-demand events.

Order Management Stock Control ERP Ecommerce Logistics

Store Manager

Kala Arte y Origen

Oct 2021 - Apr 2022 (6 months)

Planned daily tasks, provided customer service, and reconciled cash. Managed inventory control and shipping for the online store, improving stock logistics management.

Store Management Customer Service Cash Reconciliation Inventory Control Shipping

Assistant Store Manager

Casa Ideas, S.A.

Nov 2017 - Sep 2021 (3 years 10 months)

Led a team of 15 people, interpreted KPIs, and managed stock parameters. Appointed as trusted Assistant Manager for seasonal stores and led the Customer Service team remotely during contingencies.

Team Leadership KPI Analysis Staff Scheduling Stock Management Customer Service

Entrepreneur

Naru

Jan 2015 - Dec 2016 (1 year 11 months)

Managed an online store for exclusive anime items imported from Japan, including international purchase planning, payment control, and shipping logistics.

Ecommerce International Purchasing Payment Controls Shipping and Logistics