At BnB Colombia Tours, I coordinated travel reservations and operational logistics for domestic and international clients. I managed travel bookings, worked with operators and suppliers on itinerary changes, and supported travelers by email, chat, and phone.
At Linio Colombia, I handled shipment tracking and delivery issues for e-commerce customers. Earlier, I supported restaurant partners on Atento Colombia’s iFood campaign and customers at Rappi, resolving inquiries and documenting cases through CRM and support systems.
