Vaishnavi Rajampet
@vaishnavirajampet
I’m a certified medical coder improving healthcare operations through accurate, compliant issue resolution.
What I'm looking for
I’m a certified medical coder with a Master’s in Public Health from Northumbria University and a Bachelor of Pharmacy. I bring healthcare knowledge, regulatory awareness, and a practical approach to resolving complex issues.
At Accenture UK & Ireland, I investigated and resolved complex client complaints, collaborated across internal teams, and reduced complaint resolution time by 45%. I also implemented a streamlined tracking system that improved complaint-management efficiency while supporting fair, transparent, and compliant outcomes.
Previously at Royal Mail, I supported accurate, high-volume mail processing, operated sorting equipment, and helped manage a 30% surge in mail volume during peak periods. I’m looking to apply my problem-solving, communication, and public-health background to impactful healthcare-focused work.
Experience
Work history, roles, and key accomplishments
As a dedicated Complaints Assessor, I specialize in resolving customer concerns with efficiency and empathy while ensuring compliance with organizational policies and industry standards. My role focuses on delivering fair and transparent resolutions that enhance customer satisfaction and improve service quality.
Key Responsibilities:
- Investigating and analyzing complaints to identify root causes
As an Mail Sorter, I specialize in streamlining mail handling and distribution processes to ensure timely and accurate delivery. Proficient in using automated sorting equipment and manual techniques. My commitment to quality, organizational skills, and problem-solving abilities contribute to seamless operations and excellent service standards.
Key Responsibilities:
- Work closely with team members
Education
Degrees, certifications, and relevant coursework
Northumbria University
Masters in Public Health, Life Sciences
2020 - 2021
I hold a Master’s in Public Health from Northumbria University, where I gained comprehensive knowledge in public health systems, health policy, and global health challenges. My academic journey equipped me with skills in research methodologies, data analysis, and strategic planning to address public health concerns effectively.
Through this program, I developed a deeper understanding of health pr
Northumbria University
Master of Public Health, Life Sciences
2020 - 2021
Master's in Public Health from Northumbria University, focusing on public health systems, health policy, and global health challenges. Gained skills in research methodologies, data analysis, and strategic planning.
Sri Venkateshwara college of Pharmacy
Bachelor of Pharmacy - BPharm, Life Sciences
2015 - 2019
I have successfully completed my Bachelor of Pharmacy (BPharm), gaining in-depth knowledge and experience in pharmaceutical sciences. This course provided me with a solid foundation in drug formulation, medicinal chemistry, pharmacology, and pharmaceutical management.
Major Subjects Covered:
-Pharmacology
- Medicinal Chemistry
- Pharmaceutical Technology
- Pharmaceutics
- Pharmacognosy
- Biochemis
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
Interested in hiring Vaishnavi?
You can contact Vaishnavi and 90k+ other talented remote workers on Himalayas.
Message VaishnaviGet matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
