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Vaishnavi Rajampet

@vaishnavirajampet

I’m a certified medical coder improving healthcare operations through accurate, compliant issue resolution.

United Kingdom
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What I'm looking for

I’m seeking an opportunity where I can apply medical coding, healthcare knowledge, compliance awareness, and problem-solving skills to deliver accurate, impactful results while continuing to learn and contribute to team growth.

I’m a certified medical coder with a Master’s in Public Health from Northumbria University and a Bachelor of Pharmacy. I bring healthcare knowledge, regulatory awareness, and a practical approach to resolving complex issues.

At Accenture UK & Ireland, I investigated and resolved complex client complaints, collaborated across internal teams, and reduced complaint resolution time by 45%. I also implemented a streamlined tracking system that improved complaint-management efficiency while supporting fair, transparent, and compliant outcomes.

Previously at Royal Mail, I supported accurate, high-volume mail processing, operated sorting equipment, and helped manage a 30% surge in mail volume during peak periods. I’m looking to apply my problem-solving, communication, and public-health background to impactful healthcare-focused work.

Experience

Work history, roles, and key accomplishments

Accenture UK & Ireland logoAI

Complaints Assessor

Aug 2022 - Aug 2023 (1 year)

As a dedicated Complaints Assessor, I specialize in resolving customer concerns with efficiency and empathy while ensuring compliance with organizational policies and industry standards. My role focuses on delivering fair and transparent resolutions that enhance customer satisfaction and improve service quality.
Key Responsibilities:
- Investigating and analyzing complaints to identify root causes

Royal Mail logoRM

Mail Sorter

Jul 2021 - Jul 2022 (1 year)

As an Mail Sorter, I specialize in streamlining mail handling and distribution processes to ensure timely and accurate delivery. Proficient in using automated sorting equipment and manual techniques. My commitment to quality, organizational skills, and problem-solving abilities contribute to seamless operations and excellent service standards.
Key Responsibilities:
- Work closely with team members

Education

Degrees, certifications, and relevant coursework

NU

Northumbria University

Masters in Public Health, Life Sciences

2020 - 2021

I hold a Master’s in Public Health from Northumbria University, where I gained comprehensive knowledge in public health systems, health policy, and global health challenges. My academic journey equipped me with skills in research methodologies, data analysis, and strategic planning to address public health concerns effectively.
Through this program, I developed a deeper understanding of health pr

Northumbria University logoNU

Northumbria University

Master of Public Health, Life Sciences

2020 - 2021

Master's in Public Health from Northumbria University, focusing on public health systems, health policy, and global health challenges. Gained skills in research methodologies, data analysis, and strategic planning.

SP

Sri Venkateshwara college of Pharmacy

Bachelor of Pharmacy - BPharm, Life Sciences

2015 - 2019

I have successfully completed my Bachelor of Pharmacy (BPharm), gaining in-depth knowledge and experience in pharmaceutical sciences. This course provided me with a solid foundation in drug formulation, medicinal chemistry, pharmacology, and pharmaceutical management.
Major Subjects Covered:
-Pharmacology
- Medicinal Chemistry
- Pharmaceutical Technology
- Pharmaceutics
- Pharmacognosy
- Biochemis

Tech stack

Software and tools used professionally

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