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Uwonkunda Milfat

@uwonkundamilfat

Entry-level customer support and virtual assistant skilled in admin support, data entry, and confidential financial operations.

Rwanda
Message

What I'm looking for

I’m looking for a remote team where I can provide excellent customer support, assist with administrative operations and data entry accurately, and help create a positive customer experience while continuing to grow with new tools and processes.

I’m a detail-oriented Business and Economic Studies student with practical experience in customer service, financial operations, and administrative support. I completed an internship at FISA Co. Plc, supporting customers and teller operations with accuracy and confidentiality.

During my internship, I assisted customers with inquiries, responded to concerns, and provided clear support. I helped organize and maintain customer records and documents, supported daily branch operations, and worked closely with team members while maintaining confidentiality for sensitive information.

I bring strong communication skills in Kinyarwanda and English, with an understanding of French and Swahili. I’m comfortable working independently, learning new systems quickly, and using tools like Microsoft Word, Excel, and PowerPoint to manage information effectively.

I’m currently seeking remote opportunities in customer support, virtual assistance, data entry, and administrative support, where I can contribute reliable organization, attention to detail, and problem-solving.

Experience

Work history, roles, and key accomplishments

FP

Intern – Customer Care & Teller Support

FISA Co. Plc

Jul 2025 - Aug 2025 (1 month)

Assisted customers with inquiries and provided professional customer service, responding to concerns with clear assistance. Supported teller operations and financial transactions under supervision while maintaining accurate, confidential customer records and documents and helping with daily branch operations.

Education

Degrees, certifications, and relevant coursework

KC

Kigali Independent University (Gisenyi Campus)

Bachelor's Degree in Business and Economic Studies, Business and Economic Studies

Bachelor’s Degree in Business and Economic Studies at Kigali Independent University (Gisenyi Campus), expected to graduate in December 2026. Relevant coursework includes business management, finance, economics, entrepreneurship, and research/data analysis.

Tech stack

Software and tools used professionally

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