Uwonkunda Milfat
@uwonkundamilfat
Entry-level customer support and virtual assistant skilled in admin support, data entry, and confidential financial operations.
What I'm looking for
I’m a detail-oriented Business and Economic Studies student with practical experience in customer service, financial operations, and administrative support. I completed an internship at FISA Co. Plc, supporting customers and teller operations with accuracy and confidentiality.
During my internship, I assisted customers with inquiries, responded to concerns, and provided clear support. I helped organize and maintain customer records and documents, supported daily branch operations, and worked closely with team members while maintaining confidentiality for sensitive information.
I bring strong communication skills in Kinyarwanda and English, with an understanding of French and Swahili. I’m comfortable working independently, learning new systems quickly, and using tools like Microsoft Word, Excel, and PowerPoint to manage information effectively.
I’m currently seeking remote opportunities in customer support, virtual assistance, data entry, and administrative support, where I can contribute reliable organization, attention to detail, and problem-solving.
Experience
Work history, roles, and key accomplishments
Intern – Customer Care & Teller Support
FISA Co. Plc
Jul 2025 - Aug 2025 (1 month)
Assisted customers with inquiries and provided professional customer service, responding to concerns with clear assistance. Supported teller operations and financial transactions under supervision while maintaining accurate, confidential customer records and documents and helping with daily branch operations.
Education
Degrees, certifications, and relevant coursework
Kigali Independent University (Gisenyi Campus)
Bachelor's Degree in Business and Economic Studies, Business and Economic Studies
Bachelor’s Degree in Business and Economic Studies at Kigali Independent University (Gisenyi Campus), expected to graduate in December 2026. Relevant coursework includes business management, finance, economics, entrepreneurship, and research/data analysis.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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