utsav gauchan
@utsavgauchan
Dynamic client service executive with expertise in marketing solutions.
What I'm looking for
I am a dedicated Client Service Executive with a Bachelor of Business Administration from Ace International Business School, Kathmandu, in collaboration with Queens Margaret University, UK. My professional journey includes working at Media Reach, where I successfully facilitated communication between clients and internal teams, ensuring seamless campaign execution for notable brands like Yamaha and Huawei. My analytical skills were instrumental in evaluating market trends and identifying areas for improvement, particularly in online customer interactions.
During my internship at Sanima GIC Insurance, I honed my skills in risk assessment and claims management, working on numerous automotive cases. My ability to gather and organize critical documentation ensured efficient processing of claims, contributing to the company's operational success. I have also demonstrated leadership and teamwork as the captain of my college football team, achieving third place in a competitive tournament, and winning the annual basketball tournament three consecutive years.
Experience
Work history, roles, and key accomplishments
Client Service Executive
Media Reach
Dec 2023 - May 2024 (5 months)
As a Client Service Executive at Media Reach, I facilitated communication between clients and internal teams, ensuring smooth campaign execution. I conducted competitor analysis and improved online customer interaction for major clients, enhancing their social media presence and addressing audience queries.
Intern
Sanima GIC Insurance
May 2022 - Jul 2022 (2 months)
During my internship at Sanima GIC Insurance, I reviewed legal documents and risk profiles for claims processing. I organized claim documentation and evaluated automotive cases to determine claim amounts, ensuring compliance with regulations and accurate assessments.
Education
Degrees, certifications, and relevant coursework
Ace International Business School
Bachelor of Business Administration, Business Administration
2019 - 2023
Grade: 68.93 out of 100
Activities and societies: Engaged in various extracurricular activities including being the captain of the college football team and winning the annual Ace IBS basketball tournament three years in a row.
Completed a Bachelor of Business Administration with a focus on international business, in association with Queens Margaret University, United Kingdom. Achieved a score of 68.93 out of 100.
Availability
Location
Authorized to work in
Job categories
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