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utsav gauchan

@utsavgauchan

Dynamic client service executive with expertise in marketing solutions.

Nepal

What I'm looking for

I seek a dynamic role in a collaborative environment that fosters growth and innovation.

I am a dedicated Client Service Executive with a Bachelor of Business Administration from Ace International Business School, Kathmandu, in collaboration with Queens Margaret University, UK. My professional journey includes working at Media Reach, where I successfully facilitated communication between clients and internal teams, ensuring seamless campaign execution for notable brands like Yamaha and Huawei. My analytical skills were instrumental in evaluating market trends and identifying areas for improvement, particularly in online customer interactions.

During my internship at Sanima GIC Insurance, I honed my skills in risk assessment and claims management, working on numerous automotive cases. My ability to gather and organize critical documentation ensured efficient processing of claims, contributing to the company's operational success. I have also demonstrated leadership and teamwork as the captain of my college football team, achieving third place in a competitive tournament, and winning the annual basketball tournament three consecutive years.

Experience

Work history, roles, and key accomplishments

MR

Client Service Executive

Media Reach

Dec 2023 - May 2024 (5 months)

As a Client Service Executive at Media Reach, I facilitated communication between clients and internal teams, ensuring smooth campaign execution. I conducted competitor analysis and improved online customer interaction for major clients, enhancing their social media presence and addressing audience queries.

Education

Degrees, certifications, and relevant coursework

Ace International Business School logoAS

Ace International Business School

Bachelor of Business Administration, Business Administration

2019 - 2023

Grade: 68.93 out of 100

Activities and societies: Engaged in various extracurricular activities including being the captain of the college football team and winning the annual Ace IBS basketball tournament three years in a row.

Completed a Bachelor of Business Administration with a focus on international business, in association with Queens Margaret University, United Kingdom. Achieved a score of 68.93 out of 100.

Tech stack

Software and tools used professionally

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utsav gauchan - Client Service Executive - Media Reach | Himalayas