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Usman Nawabi

@usmannawabi

Senior Site Reliability Engineer at Cisco, improving multi-cloud production reliability with SLOs, automation, and Kubernetes.

United States
Message

At Cisco, I manage reliability across AWS, Azure, and GCP production environments. I establish SLIs, SLOs, and error budgets, and support on-call operations and incident reviews across EKS, AKS, and GKE.

I standardize infrastructure with Terraform and AWS CloudFormation, and develop automation in Python, Bash, and PowerShell. I also build CI/CD workflows and blue-green and canary release patterns to support controlled deployments and rapid rollback.

Previously, at Intellectsoft, I operated multi-cloud and hybrid infrastructure, managed Kubernetes and Kafka systems, and led cloud migration projects with phased cutovers and rollback plans. At Thoughtworks, I worked on network reliability, secure connectivity, disaster recovery, and incident response.

Experience

Work history, roles, and key accomplishments

Cisco logoCI
Current

Senior Site Reliability Engineer

Aug 2023 - Present (3 years 2 months)

Manage reliability of multi-cloud production environments across AWS, Azure, and GCP, establishing SLIs, SLOs, and error budgets. Direct on-call operations and incident management, standardize Infrastructure as Code, and implement observability and security practices.

Education

Degrees, certifications, and relevant coursework

California State University, Northridge logoCN

California State University, Northridge

Bachelor of Science, Computer Science

Bachelor of Science in Computer Science from California State University, Northridge, completed in 2014.

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