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Ursula Chade Wienekus

@ursulachadewienekus

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I manage client accounts, payroll and service workflows with accurate records, follow-through and clear communication.

South Africa

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What I'm looking for

I'm looking for a client services or account administration role where I can manage accurate records, resolve queries, coordinate follow-through and support reliable service delivery.

I'm currently managing part-time payroll, invoicing and accounts administration for E&M Electrical Supplies Trust, using Sage Accounting to keep employee, client and financial information accurate and current.

At Compsol, I progressed through three roles over nearly ten years to Head Account Administrator & Second-in-Charge. I coordinated daily client and account priorities for an 11-person team while managing queries, assessments, credit control and service-delivery follow-through.

I prepare reports, track outstanding actions, investigate account issues and coordinate with clients, medical professionals, legal stakeholders and service providers to keep work moving. I also supported onboarding, mentoring, audit preparation and improved administrative procedures.

I'm recognised with a 2020 Client Service Award for professionalism and service, and I bring strong attention to detail across Sage, Microsoft Office, HRIS and structured digital systems.

Experience

Work history, roles, and key accomplishments

Current

Payroll & Accounts Administrator

Current

E&M Electrical Supplies Trust

Mar 2025 - Present (1 year 6 months)

Manage recurring payroll and accounts administration using Sage Accounting, maintaining accurate employee, client and financial information. Create and issue client invoices, track accounts receivable, and follow up outstanding payments.

Payroll Invoicing Accounts Receivable Client Communication

Head Account Administrator & Second-in-Charge

Compsol

Jun 2021 - Feb 2026 (4 years 8 months)

Managed high-volume client and account administration while coordinating daily workflow for an 11-person team. Owned client and stakeholder queries through investigation and follow-up, resolving account issues and escalating complex matters.

Account Administration Team Coordination Reporting Data Management Onboarding Audit Support

Claims Controller - Compensation Fund

Compsol

Jun 2018 - Jun 2021 (3 years)

Managed a portfolio of claims-related cases, client queries, progress tracking and outstanding information while maintaining clear records and consistent follow-up. Liaised with clients, legal teams, medical professionals and the Compensation Fund.

Claims Management Client Communication Documentation Stakeholder Liaison

Claims Data Capturer - Injury on Duty

Compsol

Apr 2016 - Jun 2018 (2 years 2 months)

Captured, organised and quality-checked client and claim information across documents and internal systems, maintaining strong accuracy and data-control standards. Followed up missing information with medical and legal stakeholders.

Data Entry Data Quality Record keeping Follow up Stakeholder Communication