Siphokazi Mgoqi
@siphokazimgoqi
I support client revenue and financial operations through accurate payments, reconciliations, and account administration.
South AfricaWhat I'm looking for
I'm supporting financial planning and wealth-service operations at Atomos, processing applications, policy changes, withdrawals, and client transactions while maintaining accurate records across CRM and financial systems.
I've also supported UK banking and payroll operations at Teleperformance, handling payments, reconciliations, refunds, account queries, Sage Payroll, and high-volume financial records under strict deadlines.
Experience
Work history, roles, and key accomplishments
Client Administrator
Atomos
Sep 2025 - Present (1 year)
Provide day-to-day financial administration and operational support within a regulated Financial Planning and Wealth Services environment. Process financial applications, policy amendments, withdrawals, and related transactions while maintaining accurate records and supporting reconciliations.
Payroll Administrator
Teleperformance
Jun 2023 - Aug 2025 (2 years 2 months)
Supported monthly payroll processing using Sage Payroll, ensuring accurate and timely processing of salary information. Processed and allocated payroll-related payments and maintained accurate supporting financial records.
Call Centre Agent
Teleperformance
Jul 2022 - May 2023 (10 months)
Supported UK banking operations across payments, direct debits, refunds, account queries, and online banking matters. Handled payment allocation and account-related administration, ensuring accurate transaction information.
Education
Degrees, certifications, and relevant coursework
ALX
Virtual Assistant Course, Virtual Assistant
Completed a Virtual Assistant Course in 2024.
Cape Peninsula University of Technology
BTech, Business Administration
BTech in Business Administration from Cape Peninsula University of Technology, completed in 2018.
Walter Sisulu University
National Diploma, Small Business Management
National Diploma in Small Business Management from Walter Sisulu University, completed in 2016.
Tech stack
Software and tools used professionally
Availability
Location
South AfricaAuthorized to work in
Salary expectations
Social media
Job categories
Skills
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